Associate Customer Support- Leeds

7 days ago


Leeds, United Kingdom JSAN Consulting Ltd Full time

**Roles and responsibilities**:

- Handle queries from business customers with the best use of customer service skills
- Understand the background of the query, do required research with the provided tools, and respond appropriately, resolving issues if any
- Escalate or communicate to other teams if it is required to solve the issue
- Connect with customers at a professional level and build rapport with them

**Key Deliverables**:
Follow the right process as trained and as prescribed by the quality team

Provide appropriate resolution to the customer

Ensure we provide the resolution with the utmost level of customer service via Voice Call/Chat/e-Mail

Code / Document the transaction in the required tools appropriately for all the modes of interaction with the customer

Functional Competencies and skill sets required for the position
- Demonstrate excellent consulting & communication skills
- Shows flexibility/ownership & works under pressure situation
- Ability to work within challenging environment with tight delivery timelines
- Understanding of the Business situation and capability to address issues
- Can switch tasks swiftly from one mode of communication to other as per Customer's preference

**Relevant experience required for the position**
- Working in a customer service centred environment
- Working in a customer service centred environment
- Working in a customer service centred environment



  • Leeds, United Kingdom AutoPfect (Leeds) Ltd Full time

    **About us** AutoPfect (Leeds) Ltd is a small business in Leeds, LS4 2BQ. We are a professional, supportive, customer-centric team and our goal is to continue to operate and expand our busy family run garage that thrives on our good reputation.. Our work environment includes: - An energetic pace to work - Safe environment - Supportive team We are open...


  • Leeds, United Kingdom Leeds City College Full time

    Job Title: Customer Experience Assistant Salary: £24,308 per annumClosing Date: About the Role We are seeking two Customer Experience Assistants  to join a dynamic team that handles a wide range of enquiries—no two days are the same. You will provide guidance and information to help students find the right course and career path. We are looking for one...


  • Leeds, United Kingdom Leeds City College Full time

    Job Title: Customer Experience Assistant Salary: £24,308 per annumClosing Date: About the Role We are seeking two Customer Experience Assistants to join a dynamic team that handles a wide range of enquiries—no two days are the same. You will provide guidance and information to help students find the right course and career path. We are looking for one...

  • Corporate Associate

    2 weeks ago


    Leeds, United Kingdom Simpson Judge Full time

    Corporate Associate / Senior Associate - Leeds (Hybrid) The Role We are seeking an experienced Corporate Associate or Senior Associate to join a busy and highly regarded corporate team in Leeds. This is a fantastic opportunity to work on a wide range of corporate transactions, including M&A, capital markets, cross-border investments, corporate structuring,...

  • Corporate Associate

    1 week ago


    Leeds, United Kingdom Simpson Judge Full time

    Job DescriptionCorporate Associate / Senior Associate - Leeds (Hybrid)The Role We are seeking an experienced Corporate Associate or Senior Associate to join a busy and highly regarded corporate team in Leeds. This is a fantastic opportunity to work on a wide range of corporate transactions, including M&A, capital markets, cross-border investments, corporate...


  • Leeds, United Kingdom Leeds Federated Housing Association Limited Full time

    Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good value, affordable housing. This is an exciting opportunity to join our Customer Services team, to be a key part of the delivery and offer support to...


  • Leeds, United Kingdom Leeds City Council Full time

    Job title: Market Chargehand Salary: B1 £25,185 - £25,989 Hours: 37 hours Contract: NJC Local Government Services Permanent Location: Leeds Kirkgate Market As a Market chargehand you’ll thrive on having a positive can-do attitude approach to work and focus your effort on what will make the biggest difference to people’s lives. This role is about making...


  • Leeds, United Kingdom TRC Group Full time

    **Customer Service Associate - Leeds LS10** **£21,380-£28,506 Basic + Annual Bonus + Laptop + 25 days Hols + BH’s + Pension + Benefits + Hybrid working.** **The Company** Our client is one of Europe's leading and most respected credit management companies, they believe in the importance of good relationships. Whether that’s with their customers or...

  • Corporate Associate

    2 weeks ago


    Leeds, United Kingdom Simpson Judge Full time

    Corporate Associate / Senior Associate – Leeds (Hybrid)The Role We are seeking an experienced Corporate Associate or Senior Associate to join a busy and highly regarded corporate team in Leeds. This is a fantastic opportunity to work on a wide range of corporate transactions, including M&A, capital markets, cross-border investments, corporate structuring,...

  • Corporate Associate

    1 week ago


    Leeds, United Kingdom Simpson Judge Full time

    Corporate Associate / Senior Associate - Leeds (Hybrid) The Role We are seeking an experienced Corporate Associate or Senior Associate to join a busy and highly regarded corporate team in Leeds. This is a fantastic opportunity to work on a wide range of corporate transactions, including M&A, capital markets, cross-border investments, corporate structuring,...