Front of House Staff Member

3 days ago


Fordingbridge, United Kingdom Foresters Arms Full time

Overview:
We are seeking a motivated and customer-focused individual to join our team as a Front of House Team Member. As a member of our team, you will play a crucial role in providing excellent customer service and ensuring a positive dining experience for our guests.

**Duties**:

- Greet and welcome guests with a friendly and professional demeanour
- Take orders accurately and efficiently
- Prepare food and beverages according to established recipes and standards
- Provide recommendations on menu items and upsell additional products or specials
- Ensure timely delivery of food and drinks to guests' tables
- Assist with bussing and cleaning tables as needed
- Handle guest inquiries, concerns, and complaints in a prompt and courteous manner
- Maintain cleanliness and organization of the dining area
- Adhere to all food safety and sanitation guidelines
- Collaborate with other team members to ensure smooth operations

Qualifications:

- Basic math skills for handling cash transactions and making change
- Previous experience in the hospitality industry is preferred but not required
- Knowledge of food preparation techniques is a plus
- Excellent time management skills to prioritize tasks effectively
- Ability to work well in a fast-paced environment, multitask, and remain calm under pressure
- Strong interpersonal skills to provide exceptional guest services
- Upselling skills to promote additional menu items or specials
- Knowledge of food safety regulations and practices
- Culinary background or training is beneficial but not mandatory

If you are passionate about providing outstanding customer service, have a positive attitude, and enjoy working in a dynamic team environment, we would love to hear from you. Join our team as a Front of House Team Member and contribute to creating memorable dining experiences for our guests.

Note: This is a paid position.

**Job Types**: Full-time, Part-time, Permanent, Apprenticeship, Zero hours contract

Pay: £7.27-£12.42 per hour

Expected hours: 1 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

Reference ID: fohfrogham



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