IT Support Desk Operator

2 days ago


Bury St Edmunds, United Kingdom 360 Resourcing Solutions Full time

Our client are looking to recruit an **IT Support Desk Operator** to join a dedicated team in **Bury St Edmunds, Suffolk**. You will join on a **full-time, permanent**basis, and in return, you will receive **a competitive salary plus benefits.**

**The Company**

Would you like to work for one of the UK’s leading hand, power tool, and equipment distributors?With over 42 years of experience in the industry, our client is a preferred choice for professionals within the automotive, construction, agricultural, motorcycle,industrial, and engineering market sectors.

**Responsibilities as theIT Support Desk Operator will include**:

- Assisting with the management of the Company’s IT infrastructure
- Helping users resolve day-to-day issues
- Selecting and purchasing IT equipment
- Triage incoming issues for priority
- Recording IT-related assets
- Some out of hours working will be required

**What the company looking for in their IT Support Desk Operator**:

- Some understanding of network topology, both physical and logical
- Some knowledge of server and remote desktop configuration, including thin client
- Experience with configuration and management of Office 365
- Experience deploying and supporting desktops/Laptops running Windows 10
- Good communication skills with the ability to relay information to users with all levels of understanding
- An analytical approach to problem-solving

**Benefits the IT Support Desk Operator will receive**:

- Holidays rising to 25 days (after qualifying period) + public holidays
- Pension scheme
- Life assurance scheme
- Health cash plan
- Staff discount on company products
- Free on-site parking

If you have the skills and experience required to excel as our clients **IT Support Desk Operator**, we want to hear from you.Please click**APPLY**today



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