Senior Receptionist Administrator
2 weeks ago
Are you looking to grow in your admin career? Or would like a change of pace within your admin work?
We're seeking a Senior Receptionists to join our team in Luther Street Medical Centre who has an interest in services for homeless people.
Within this role you shall handle all contacts confidently with compassion, patience and professionalism. You should demonstrate good communication skills supporting patients, carer’s, colleagues, and other professionals, be well organised with a flexible approach and you should work well as part of a team.
We encourage you to get in-touch should you have any questions about the role. During this role your working hours will work a mixture of shifts, Early 8-4 | Late 10:30 - 18:30.
We have 2 roles on offer; a 12 month FTC cover and a permanent substantive role. Specifics will be discussed during the interview process.
Please note applicants that have applied in the last 3 months need not apply.
**Receive calls courteously**: Handle incoming calls to the Trust in a polite and helpful manner, ensuring excellent communication skills and compassionate assertiveness, especially when dealing with distressed callers
**Manage post and maintain confidentiality**: Oversee incoming and outgoing post, including signing and recording mail, medication, and other supplies, while ensuring the confidentiality and security of patient data and staff information
**Coordinate patient referrals and appointments**: Liaise with clinical staff to manage and book patient referral appointments using the eReferral Service, and process requests for repeat prescriptions
**Assist with emergency systems**: Support the operation of emergency systems such as bleeps, panic alarms, pagers, and fire systems
The ability to travel independently between sites within the Trust is essential for this role.
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
**Our values are**: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
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