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Supervisor - Flannels
2 weeks ago
Company Description**
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.**
**With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands**
Job Description**
Job responsibilities**:
- Work with the management team to maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Supervise and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Work with the management team to ensure the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Assist the management team in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPI's Deputise in the absence of the Store Manager/Assistant Manager
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications**
Skills and knowledge**:
- You should have a strong clientele background, with a solid database of personal contacts and clients
- Previous supervisory retail experience within the premium sector is preferred
- You will require strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
**Personal qualities**
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
Additional Information
28 days holiday a year
Excellent staff discount across the Frasers group
Salary - £28,000
Fantastic Career progression
