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Certification Advisor

2 weeks ago

West Malling, United Kingdom British Assessment Bureau Full time

**Job title: Certification Advisor**

**Business Unit: Amtivo Group**

**Division: Sales**

**Location: This role offers hybrid working, X2 days based in our Kings Hill, Kent office & X3 days working at home.**

**Role Overview**:
**In this role, you will**:
You will be responsible for ensure and deliver all new certification sales and cross-sales targets are met as well as achieving the monthly, annual and rolling quarterly target level for all certification of products/services.

**Responsibilities include**:

- Dealing with new enquires, providing clear, relevant and accurate information
- Following-up of both new and existing client quotations
- Identifying opportunities to cross-sell other products within the company portfolio
- Carrying out regular follow-ups with existing client accounts to maintain relationships
- Leveraging opportunities with existing clients through ongoing relationship management
- Coordinating sales effort with team members and other departments
- Achieving agreed upon sales targets and outcomes within defined timescales.
- Liaising with Client Service and Field Audit teams in order to deal with general client enquiries
- Contributing to improvements in the client experience and identifying opportunities to improve conversion rates across the team - working with the Sales & Marketing Director to deliver upon these.
- Ensuring client records are maintained, using agreed system and procedures, including ‘Activities’

**Our Ideal person**:

- Highly motivated and target driven with a proven track record in sales, ideally 3 years’ experience
- Ideally have knowledge or experience in the Certification industry, but this is not essential
- A positive, friendly and driven predisposition
- An ability to establish trust through building rapport
- Excellent persuasiveness skills
- Effective communication skills, both oral and written
- An ability to manage workload to ensure client experience and conversion rates are upheld
- An ability to work well within a team
- Excellent knowledge of MS Office.

**What you can expect from us**:

- Excellent starting salary of up to £35,000- depending on level of knowledge and experience
- Hybrid/remote working
- 25 days annual, plus bank holidays
- Free onsite parking
- Company Pension
- Causal Dress code
- Cycle to work scheme
- Referral scheme
- Sick pay
- Life insurance and private healthcare, after completion of probation period

**Job Types**: Full-time, Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- What is your current notice period?

**Experience**:

- B2B sales: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in West Malling

Reference ID: BAB Certification Advisor