Deputy Security Shift Leader

**General Information**: - Salary - £28,485 - Working Pattern - Full Time - Vacancy Approach - External - Location - London - Region - London - Closing Date - 16-Jul-2025 - Post Type - Permanent - Civil Service Grade - AO - Number of jobs available - 1 - Reserve List - 12 Months - Job ID - 7412 **Descriptions & requirements**: - Job description **His Majesty’s Courts and Tribunals Service** **Job Title**:Royal Courts of Justice Security** - **Deputy Shift Leader** **Background** Security HM Courts and Tribunals Service has embarked on a reform programme that will include significant estates modernisation and greater use of digital solutions and will provide much improved services for service users. Our vision is to have an efficient and effective courts and tribunals system which enables the rule of law to be upheld and provides access to justice for all. Significant investment has been made by HM Treasury to allow HMCTS to provide a more accessible system which is modern and responsive, treats those who use our service with dignity and respect, and which provides better value for money for the taxpayer. Key to implementing the reform programme will be collaboration with the judiciary, and effective staff engagement. Maintaining a positive and lasting connection between HMCTS management and its staff at this time of such significant change will be critical to success. An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is an important opportunity to work in a leadership role that will support and enable this major transformation programme designed not just to give our courts and tribunals a sustainable and affordable future, but to improve further the delivery of justice. Our service is currently largely organised regionally, and delivered locally, through a large number of courts and tribunal venues. As the reform programme progresses, we will increasingly deliver our services nationally through customer service centres, with local venues continuing to be used for hearings. The Royal Courts of Justice will continue to be a flagship hearing centre, with improved courtroom utilisation and modernised and reformed digital case management and e-filing services, and digital working in court. **Key purpose of the role** Security's role is to maintain a safe working environment at the Royal Courts of Justice (RCJ), which is a part of the High Court, comprising over 100 courts, 79 located in the main Strand building and 31 in the Rolls Building which is located to Strand. The cases heard at the RCJ are some of the most high-profile ones in England and Wales, reflected in the occupiers including our most senior Judiciary. T is a high degree of liaison with resident and visiting Judiciary. In addition, t are to 1,000 members of staff. Hundreds of members of the public and the legal professions use our facilities every day. Teams of security personnel provide a presence 24 hours a day, 365 days a year. A security presence is also required at the ceremonial and private functions held in the evenings and weekends. AO Deputy shift leaders attract a 20% allowance and are expected to work a 48 hour a week shift pattern on a rolling basis as below: - Two days (7am to 7pm) - Two nights (7pm to 7am) - Four rest days. - Repeat. Security work can be physically demanding. The staff will receive the appropriate training to support them in this role, Court Security Officer (CSO) The Courts Act 2003. The current high standard of customer service - for the whole of the RCJ and Rolls Building - must be maintained and improved upon if possible. All members of the Security team, as frontline staff, have a key role to play in this. **Key responsibilities may include** - Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as "wanding" court uses/bag searches on arrival. - Restraining someone attending court, ejecting someone from the court or excluding someone from the court. - Controlling access doors and gates, checking of vehicles. Searching members of the public entering the court building. Checking pass holders passes. Patrol of buildings and satellite buildings, keeping in contact with the Control room with the use of handheld radios. Securing the building when it is - d to the public. Escorting contractors, Judiciary and VIP’S etc. Generally providing a secure environment. - Dealing with enquiries from Staff, Judiciary and public within the complex. - Federal Aviation standard trained in the use of X-Ray equipment and AMD’S. - Responding to panic alarm buttons (PAB’S) in Judges rooms, Courts and Office’s. - Responding to any security issues within the complex and recording and reporting details of those incidents - Issuing security passes - Assist with Court urgent out of hour’s business, escorting Judiciary, police and prisoners to/from room or Court. **Other duties** The post holder is required to wo