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Customer Service Assistant

2 weeks ago

Street, United Kingdom Specsavers Full time

**Customer Service Assistant**

**Location: Street, Somerset**

**Hours: Full Time - 40 hours (weekend working included)**

**Salary: Up to £23,000**

**Benefits**:

- **Sales bonus**:

- **Extra day off on your birthday**:

- **Discounted hearing and eyecare benefits**:

- **Enhanced sick pay**:

- **Enhanced pay for family leave (Maternity/ Paternity etc)**:

- **WeCare employee support services**:

- **Free parking**

**Full Training Provided**

Have you ever considered a career in optics, are you passionate about retail and offering the best customer service?

Here is your opportunity to join a global company with local ownership

Our trainee roles at Specsavers are not your ordinary sales positions - you will join the team as an Optical Assistant bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best care in our stores.

**Responsibilities**:

- Welcoming customers into the store
- Booking in eye tests
- Using the latest up-to-date equipment to do general checks of the eyes, prior to seeing the Optometrist.
- Providing style advice
- Measuring frames
- Repairing/adjusting frames
- Taking phone calls

Specsavers prides itself on personal development & exciting long-term careers - supporting you to develop your knowledge of the optical world.

INDR

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Additional leave
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Sick pay

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Somerset, BA16 0EZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: J421637