Communications Officer

**Do you work within internal communications and are looking for a change? Are you looking for the next step in your career? Do you want to work in a forensic healthcare setting that makes a remarkable, positive, and life-long difference to people’s lives?**

If the answer to the above is a yes, then this is the right role for you

Here at Mountain Healthcare, we are looking for a passionate, determined, and resilient individual to join our amazing team as a Communications Officer.

The Communications Officer will enhance and advance our digital and print communications. This will include, but will not be limited to, producing, writing, and maintaining social media channels, as well as public relations, design and print support, and other marketing duties. You will act as digital and brand ambassador within the Mountain Healthcare team.

We are looking for someone who has a good awareness of technological advances within the communications profession, who will actively raise and progress emerging opportunities for innovation.

The focus of the day-to-day work will be to support the creation, delivery, and evaluation of content across all of our communication channels.

This Communications Officer role is a fixed-term contract for 18 months covering maternity leave.

**Main Responsibilities**:

- Contributing to the day-to-day development and management of digital channels.
- Using data and audience insight to inform and improve Mountain’s digital presence; monitoring and evaluating the effectiveness of our digital channels and other communications. This includes the development of analytical tools and reports.
- To work with the senior leadership team, Communications Manager and colleagues in other teams to develop Mountain’s communication strategy.
- To be a key point of contact for communication and marketing campaigns across the organisation.
- To be a key point of contact for our website host provider and to be primary digital liaison from the communications team.
- To support to staff across the organisation on the use of the website. This will include coordination of an approvals process for publishing to the website and intranet.
- To be part of the day-to-day management of our social media accounts, and to contribute to regular social media and sector monitoring and reporting. Contributing towards insight gathering to inform communications activity and advising staff on the use of social media.
- To contribute to our communications and corporate planning tools; ensuring our content is scheduled in way that is compelling, comprehensive, and avoids overload on any given day.

**Benefits**:

- Competitive salary
- Life assurance
- Employee Assistance Programme
- Wellbeing programme
- Long Service and Team of the Month Awards
- Cutting edge accredited and CPD training courses
- Bonus scheme
- Holiday allowance

**Essential Skills**:

- Experience in delivering and evaluating communications and marketing activity within a communications team.
- Experience in writing copy to meet professional standards.
- Experience in SEO.
- Day to day delivery of digital channels including intranet, website, social media, and MS Teams.
- Ability to interact appropriately with senior managers, civil servants, and frontline staff.
- Ability to work on own initiative with mínimal instruction and on own projects with attention to detail and to agreed timescales.
- A collaborative team worker who can build positive relationships and work effectively across boundaries and achieve results through others.

**Desired Skills**:

- Personal conduct, integrity, and credibility that commands the confidence of managers and staff at all levels, external partners and stakeholders.
- A track record of achieving results in a performance-driven culture.
- Excellent oral and writing communication skills with an understanding of what makes news - both internally and externally
- Ability to use databases and analyse, interpret, explain and summarise data and issues in a logical manner and formulate and present solutions to identified issues.
- Committed to ensuring that all practice and engagement with others is free from discrimination and adheres to equal opportunities legislation and organisational policies.

**About Company**:
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and