Summer Call Centre Administrator

2 days ago


Moulton, United Kingdom Moulton College Full time

We are looking for an Administrator in our Student Services team to support the admissions process over the summer.

You will join our vibrant and efficient permanent Student Services team over the summer to assist the service they provide and ensure the students have everything they need for a successful September start.

This vacancy is 37 hours per week for up to 12 weeks leading up to September. Working hours may vary to suit the individual and College needs, however, early evening and weekend work will be required.
**Your duties

You will:

- Lead course groups through the online enrolment process.
- Identify, chase and escalate non-completions.
- Assist with interviewing and enrolling students.
- Support with transport and accommodation for new students

For the full requirements of the role, please see the Job Description and Person Specification attached.
**Person specification
- Minimum of grade C in GCSE Maths and English Language (or equivalent).
- Excellent communication and customer service skills
- Excellent IT skills with the ability to use a range of Microsoft packages
- Availability for early evening and weekend work
- Understanding of confidentiality and data protection requirement

For the full requirements of the role, please see the Job Description and Person Specification.
**Benefits

There are too many benefits to working at Moulton College to include them all. Aside from the location (Moulton is located in the heart of the Northamptonshire countryside covering over 450 hectares, with a further 170 hectares rented as grazing for our livestock), Moulton College boasts a dedicated, skilled and experienced staff team and an aspirational student body. As a valued employee at Moulton College you will have access to:

- Eligibility to join the Local Government Pension Scheme (a defined benefit pension scheme with an employer contribution of 24.7%)
- Enhanced Maternity & Paternity Benefits *
- High Street Discounts scheme with access to discounts at a host of retailers
- Opportunity for annual volunteering day *
- Commitment to Continuing Professional Development of Moulton College employees
- Access to 24/7 Support Line for employees and close family household members
- A focused and committed Wellbeing group at the forefront of positive initiatives
- Healthcare cash plan *
- Discounted on-site gym membership available
- Discounted nursery fees
- Free onsite parking
- Cycle to Work Scheme *
- Eye care vouchers*
- Online payslips

(* Subject to conditions / ** Pro rata for part time)

We help new employees settle in through central College induction events and local induction activities. We also provide a range of essential information through our online learning packages. These cover various topics including EDI, Safeguarding, Health & Safety at Work, to name a few.
**How to apply

All successful applicants will be required to undergo a range of checks in line with Keeping Children Safe In Education, including an enhanced background check conducted by the Disclosure & Barring Service prior to employment commencing.

CV’s will not be considered.



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