Housekeeper

**Recovery Centre Housekeeper**

**Background**

Centred (Scotland) is a progressive charitable company based in the Highlands, supporting people through mental ill health towards mental well-being. Our principles are based on recovery, inclusion and independence for service users. Our head office is based in Inverness and we provide community based services in Caithness, Easter Ross, Inverness, and Lochaber. We also have a recovery centre in Inverness, which provides accommodation for up to 23 service users.

**Location**: The Recovery Centre, Muirfield Lane, Inverness, IV2 4AX.

**Reports to**:Operations Managers.

**Hours**:19.5 hours per week (includes working weekends)

**Salary**:£20,475-£21,489 pro rata (£10.50 - £11.02 per hour)

**1. Job purpose**

To maintain a high standard of housekeeping within the Recovery Centre.

The housekeeper will be responsible for maintaining a high level of cleanliness and order throughout the Recovery Centre, bringing to the attention of Operations Managers any faults and/or deteriorating standards in the fabric and furnishing of the building.

Provide advice to staff and service users in relation to housekeeping.

Provide housekeeping services to ensure that accommodation is cleaned to a high standard and fully furnished and equipped prior to a service user moving in.

**2. Scope and range of post**

Housekeeping services are provided as part of the wider Recovery Centre function.

The provision of a high-quality cleaning service within all the communal areas of the Recovery Centre including the laundry and food preparation areas.

There will be a requirement to undertake some catering related duties e.g. dishwashing, distribution of crockery, preparation and service of beverages for residents, visitors and carers.

Providing housekeeping support within service user accommodation when a deep clean is required.

You will work as part of a multi-disciplinary team, embracing the philosophy of mental health recovery and the vision and values of Centred: working together, dignity, compassion and trust

**3. Key responsibilities**
- Responsible for cleaning all the floors, furniture, fixings, fittings, glassware, high
- and low-level surfaces, sanitary areas within the Recovery Centre. These duties will be carried out in line with local operational procedures along with work schedules
- Responsible for ensuring the correct procedures are adhered to in relation to cleaning all the different areas of the Recovery Centre and when accommodation is vacated.
- Responsible for the safe disposal of waste as per organisational policy, including infection control.
- Provision at times of beverages for people staying for respite breaks or visitors e.g. preparing teas and coffees, setting up for meetings or family visits.
- Responsible for changing and making up beds on residents’ departure.
- Reporting details of faults and failures of electrical equipment /fabric of the building to the Operations Managers.
- Responsible for ensuring adequate stock of cleaning materials and consumables are available from the Operations Managers. Liaising with the supervisor to ensure quality control.
- Responsible for maintaining and the completion of all the required records and complete all cleaning schedules and any relevant documentation accurately and within the scheduled timelines.
- Responsible for monitoring water temperature levels in line with Legionella control legislation and reporting to supervisor anything out with acceptable ranges.
- Responsible for the safe /storage /hygienic storage of various stock e.g. cleaning materials, consumables, dry/refrigerated foodstuffs and a range of equipment
- Responsible for the changing /cleaning of curtains and soft furnishings in communal areas and respire rooms
- Responsible for the routine /safe cleaning of all domestic equipment
- Responsible for ensuring the safe disposal of cleaning cloths, and ensuring that mopheads, microfibre mops/cloths are sent for safe daily
- The postholder will follow all guidance relating to Healthcare Associated Infection to ensure their own safety and that of others, adopting universal precautions to prevent the spread of infection
- Requirement to maintain confidentiality always; and demonstrate respectful and courteous behaviour in line with organisational policies.
- To report immediately accidents or unusual incidents involving residents or staff to the Operations Managers or senior member of staff on duty.

**4. Equipment and machinery**

The post holder will be required to operate the following equipment:
- Vacuum cleaner
- Carpet shampooer
- Dishwashing equipment
- Toaster, oven and hob
- Wet pick up suction machine for removal of spillages etc.
- Microwave and conventional oven
- Hot water boilers/ kettles
- Floor mopping equipment
- Cleaning trolley for mops, buckets, etc
- Safety steps
- Waste bins
- Steam cleaners

This list is not exhaustive, and all equipment to be used in accordance with manufact