Foh Team Member
7 days ago
We're on the lookout for passionate, customer-orientated individuals to join The Eatery team, within Fenwick Canterbury.
**About the Role**
Our FOH Team Members (Waiter/Waitress) enrich our customer’s shopping experience in our restaurants by providing outstanding customer service. They build rapport with each customer and ensure they leave with a long-lasting positive impression of the brand. As a Service Assistant, you'll ensure a frictionless service is delivered, whilst sharing your expertise and knowledge of our menu to help our customers make the best choices.
Fenwick restaurants are open during store opening times and have more sociable working hours than standard restaurants, offering you a great work-life balance.
We look for warm and welcoming people, who are adaptable, courageous, innovative and goal orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed
- Passionate about delivering the highest level of customer service
- Great interpersonal and communication skills
- A supportive team player
- Passionate about fine food and wine
- Experience in a similar restaurant environment - preferable
**About Fenwick**
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed the expectations of our customers, and we are always on the lookout for talent to join us.
We have 9 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say our 4 of our stores also house our functional teams, allowing for a truly collaborative approach.
**We offer a competitive salary and benefits package including**:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- Business Dress Loan Scheme interest free loan to buy clothes for work
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Cycle to Work scheme
- Pension scheme
**Job Types**: Full-time, Permanent
**Salary**: £9.80 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Work Location: One location
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