Administrator

Job Introduction
We are looking for an administrator to be part of our team at West Lancashire. You will join a team who are focused on delivering impeccable administration duties to our staff and service users to really make our service users and staff feel the difference.

The role is 37.5 hours per week, working Monday - Friday.

You will be based at Clayton House, Burscough or Bickerstaffe House, Ormskirk Hospital.

Main Responsibilities
- Undertakes a range of delegated administrative duties to support the smooth running of the department. Works collaboratively with others in and outside of the immediate department as required.
- Demonstrates a rational and organised approach to work. May plan the order of own work but often works under supervision. Operates within a defined role / procedure. Completes standalone tasks or repetitive process activities. Accountable for own performance.
- Escalates issues for resolution with appropriate supervisors. Identifies areas for improvement and makes suggestions. Recommendations on solutions are encouraged.
- Maintain effective working relationships with colleagues within the organisation, in particular work with managers maintaining effective communication to ensure that statutory and other timescales for tasks are achieved

You will have a good all-round basic education, administrative experience in a busy, customer facing environment. You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

With a flexible approach to work, you will be enthusiastic about joining a team where you can make a difference to our service users.

A UK driving license and access to a car is essential.

About The Company
We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
As an Administrator, you’ll be part of our valued team.

You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- £22,308 - £23,500 with group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission