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Learning and Development Coordinator

2 weeks ago

Gloucester, United Kingdom Now Training Ltd Full time

**Main domain/Job field**:Support functions - Human Resources

**Job title**:Learning and Development Coordinator

**Employment type**:Full time

**Professional category**:Administrative staff

**Part time / Full time**:Full-time

**Number of hours per week**:37

**Job location**:UK

**Job description**:
The Learning and Development Coordinator is responsible for coordinating and administrating all of the training and development activity onsite. The duties primarily involve coordinating, communicating and reporting on Learning and Development activity.

**Responsibilities**:

- Co-ordination of all internal L&D events
- liaise with external training provider
- event booking (rooms, setting up rooms & catering / refreshments),
- printing course materials,
- meeting & greeting participants and trainers,
- recording attendance
- support the Service team to ensure specific event requirements are booked and carried out in advance of the event date.
- Update and maintain internal training records including legal and mandatory training
- On-the job-training administration
- Weekly, monthly and Quarterly training activity reporting
- Collate and log all course evaluation forms and certificates (where applicable)
- Collate ad-hoc training requests for review with L&D partner and make arrangements once approved
- Act as first point of contact for all training queries
- Provide excellent customer service to all training delegates responding in a timely manner to all queries.
- Adhering to business processes to ensure you are working in a consistent, methodical and productive manner. and providing feedback for areas, which require improvement.
- Enrolling learners onto LMS / On Line courses as required.
- Raising Purchase Requisitions in SAP or similar systems.

**Skills and Experience**:
**Essential**
- Excellent planning and organisation skills.
- Previous experience of working in a similar coordination role
- Excellent written and verbal communication skills
- Be fully conversant with the MS Office suite of products, particularly Excel.
- Good attention to detail
- Ability to work independently and as part of a team

**Desirable**
- Previous experience of working in a Training / Learning and Development coordination role
- Training or Learning and Development qualification
- Intermediate level in Microsoft Office suite of products, particularly Excel

**Qualifications**

**Minimum**
- Good standard of general education (GCSE A-C in Maths and English and A-levels or equivalent)
- 2 years’ experience in an administrative role or Learning and Development