Customer Experience Host

2 days ago

London, United Kingdom Portico Corporate Reception Management Full time

We have an exciting opportunity for a Customer Experience Host to join the Portico family at an iconic multi tenanted building based in the heart of the City
The Customer Experience Hosts look after all visitors for 16 floors of the building, ensuring that the highest level of customer service is provided to everyone who enters.
The role involves preparing and handing out passes, greeting all guests and tenants on arrival to the building, handling client and visitor queries, while ensuring the highest standards of service is always provided.

Shift pattern: 45 hours per week from Monday - Friday, with shifts falling between 07:00-19:00
Closest tube station: St Pauls

**Salary**: £29,800 per annum

Why PORTICO?
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.

Benefits:  We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, Recommend a Friend Bonus Scheme and thank you voucher scheme.
We also have a 24-hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.

If you have proven experience and you believe you can meet the expectations of this exciting role, we look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: £29,800.00 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception: 1 year (required)

Reference ID: 10325

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