Credit Controller

1 day ago


Runcorn, United Kingdom Page Personnel Full time

Credit Controller - Permanent - Runcorn **About Our Client**: We are working with a reputable supply chain business located in Runcorn. Due to growth within the credit control department they are seeking 2 new additional permanent employees to join the team. - Engage with our customers to build strong relationships and partnerships utilising excellent communication skills. - Work with internal and external stakeholders across the business to drive query resolution on your customer accounts. - Identify cash receipts for our customer's accounts and match these with a remittance advice - Log queries and work with the Billing Department team members to seek resolutions to enable payment. - Work towards your set targets. - Supply accurate updates on our customers' accounts as and when required. - Prepare accurate forecasts to report how you will achieve weekly/monthly collection targets. - Take the lead on proactively resolving all invoice queries and where possible at the first point of contact. - Adopt a continuous improvement approach, identifying any opportunities for improvement and take ownership until completion. - Demonstrate professional behaviours and working relationships with all your internal and external customers. - Actively seek to take ownership and drive your own development with the support of your colleagues, Manager and any other resources available. - Complete any ad-hoc duties requested by the Financial Controller in line with the requirements of the business. **The Successful Applicant**: - "Can Do" Attitude - Previous experience in a Customer facing role. - Literate and Numerate - Working experience of Microsoft Office (Word / Excel and Outlook) - Knowledge of accounting systems is desirable. - Proactive approach to problem solving. - Excellent communication, both oral and written together with negotiating skills and an understanding of the different communication needs of a range of customers. - Good planning and organisational skills - Ability to work to KPIs and targets and under worn initiative **What's on Offer**: - Permanent 37.5 hour working role - 25 Days hols plus BH - £25K salary - Hybrid working 2 to 3 days home working each week - Free car parking on site - Private health


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