Weekend Nhs 111 Call Handler
6 days ago
Non NHS Banding
Main area
Call Handling
Grade
Non NHS Banding
Contract
Permanent
Hours
Part time - 12 hours per week (weekend only. See attached rotas)
Job ref
- 4265-7305472-5
Site
Old Ambulance HQ
Town
Welwyn Garden City
Salary
£12.21 +Unsociable hours enhancements.
Salary period
Hourly
Closing
- 29/06/2025 23:59
- Job overview
Looking for a role that fits around your life while making a real difference?
Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need—when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.
Why choose a weekend-only role with HUC?
Perfect for work-life balance - Keep your weekdays free for family, studies, or personal projects.
Make a meaningful impact - Be there for patients during critical weekend hours.
No prior healthcare experience needed - Just bring your compassion and commitment.
Consistent schedule - Enjoy the predictability of weekend shifts.
To get started, you’ll need to complete a comprehensive 6-week training program, Monday to Friday, 9am-5pm. After that, your weekends are where you shine. September start dates are now available.
- Main duties of the job
**Your Role**:
- **First Contact**: Manage urgent and non-urgent cases, providing essential medical advice.
- **NHS Pathways Software**: Assess patients’ conditions and direct them to the appropriate healthcare professional or service.
- **Advanced Training**: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.
Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.
- Working for our organisation
**Why HUC?**
- **Thriving and Growing**: Our continued growth means more opportunities for you
- **Diverse Roles**: As a 111 Call Handler, you’ll be the first point of contact, making a real difference in patients’ lives.
- **Skill Development**: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.
- **Community Impact**: Be a vital part of your community, providing essential care and support to those in need.
- **A Team That Becomes a Family**: Join a supportive team where colleagues become like family, working together to make a difference.
- **Free Training**: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don’t worry, we continue to support you and help develop your skill once you start taking calls
- Detailed job description and main responsibilities
- Person specification
- Address
Essential criteria
- Lives within 60 minute commute
- Has Customer Service Experience
- Has the right to work in the UK
- Can commit to 6 weeks full time training (9am-5pm Monday
- Friday)
- Desirable criteria
- Previous Call Handling Experience
- Employer certification / accreditation badges
- Applicant requirements
- _- Further details / informal visits contact
- Name
- Sally Booth
- Job title
- Non-Clinical Recruitment Advisor
-
Nhs 111 Call Handler
2 weeks ago
Welwyn Garden City, United Kingdom Herts Urgent Care Full timeAs a **NHS 111 Call Handler** you’ll be the first point of contact for people calling the NHS 111 number. You’ll listen carefully to the symptoms that are being presented and put them in contact with the service that’s best suited to their needs. That might be helping to set up an appointment with their GP; or recommending that they speak to their...
-
Part Time Nhs 111 Call Handler
2 weeks ago
Welwyn Garden City, United Kingdom HUC Full timeLooking for a role that fits around your life while making a real difference? Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need—when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365...
-
Part Time Nhs 111 Call Handler
6 days ago
Welwyn Garden City, United Kingdom Herts Urgent Care Full timeNon NHS Banding Main area Call Handling Grade Non NHS Banding Contract Permanent Hours Part time - 12 hours per week (Various hours available - See attached rotas) Job ref - 4265-7431991-08 Site Old Ambulance HQ Town Welwyn Garden City Salary £12.21 +Unsociable hours enhancements. Salary period Hourly Closing - 31/08/2025 23:59 - Job...
-
NHS 111 Call Handler
2 weeks ago
Welwyn Garden City, United Kingdom HUC Full timeA healthcare organization in Welwyn Garden City is seeking a Relief Rota Call Handler to provide urgent care support through the NHS 111 service. In this role, you will be trained to assist patients while working flexible shifts. You need to be a calm communicator and a team player, committed to a six-week training program. The position offers a salary of...
-
Pathways Trained NHS 111 Call Handler
2 weeks ago
Welwyn Garden City AL HL, United Kingdom HUC Full time £30,827 per yearPathways Trained NHS 111 Call Handler – Welwyn Garden CityPermanent, full time and part-time roles available (12–37.5 hours per week)Be the voice that makes the differenceEvery day, thousands of people across Hertfordshire and beyond dial NHS 111 for urgent help. As a Call Handler, you'll be the first voice they hear. You'll calm worried parents, support...
-
Nhs 111 Call Handler
2 weeks ago
Welwyn Garden City, United Kingdom Connaught Resourcing Full timeConnaught Resourcing are currently working with an established NHS 111 provider in Welwyn Garden City who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis. **The Role**: NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they...
-
Call Handler
4 days ago
Welwyn Garden City, United Kingdom Herts Urgent Care Full timeTITLE -** Health Advisor** SALARY - £ 10.42- £14.69 LOCATION - WGC When patients are ill and need the right medical attention, **HUC** provides the **NHS111** and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. **HUC** is thriving, and continued growth has enabled us to...
-
Nhs 111 Health Advisor
2 weeks ago
Welwyn Garden City, United Kingdom Cohesion Full time**Job Title**:NHS 111 Call Handlers / Health Advisors. **Location**:Welwyn Garden City, AL7 4HL. **Pay**:Starting at £18,500 - £23,500 **prorated based on hours and rota pattern. **Shift Patterns**:Various. Are you looking for a new challenge where you can make a difference to others? We are looking for people with unique skill sets to join our...
-
Part Time Nhs 111 Call Handler
1 week ago
Welwyn Garden City, United Kingdom Herts Urgent Care Full timeNon NHS Banding Main area Call Handling Grade Non NHS Banding Contract Permanent Hours Part time - 20 hours per week (Various set shift patterns available - 16-20 hours a week. - see attached available rotas) Job ref - 4265-7050292-O Site Old Ambulance HQ Town Welwyn Garden City Salary £11.44 - £15.03 further details can be found on the Job...
-
Nhs 111 Clinical Advisor
4 days ago
Welwyn Garden City, United Kingdom Connaught Education Full timeConnaught Resourcing are supporting recruitment with an NHS 111 Provider for permanent NHS 111 Clinical Advisors to work within their NHS 111 Services based in Welwyn Garden City. ** Are you a Registered Nurse, Paramedic, or Pharmacist looking for a full or part-time job?** ** Are you able to undertake some out-of-hours working which may include evenings...