Office Administrator

**Love organisation, people, and variety?**

If you’re the person who keeps everyone else on track, calm under pressure, great with detail, and proud of doing things properly, we’d love to meet you.

At **Portland Estate Agents**, we’re not your typical agency. We’re a team built on trust, relationships, and genuine care for our clients and colleagues. With over **370 five-star Google reviews**, we’ve built one of North West London’s most trusted property brands by focusing on **partnerships over profit, loyalty over quick wins, and service over sales**.

We’re looking for a bright, organised, and people-focused **Office Administrator & Property Management Assistant** to join our close-knit team in Willesden Green.

**What the Role Involves**

No two days are the same. One minute you’re helping a landlord arrange a gas safety check, the next you’re updating our window display or supporting the team with a new tenancy. You’ll play a central role in keeping the office running smoothly and ensuring our landlords, tenants, and team are always looked after.

You’ll work closely with our Head of Property & Office Managementand the wider team to:

- Keep our office organised, stocked, and running efficiently
- Support with property management tasks including inspections, maintenance coordination, and certificates
- Prepare tenancy agreements, referencing, and move-in packs
- Liaise with contractors, suppliers, landlords, and tenants
- Help maintain compliance records and office systems (Vebra Alto, Fixflo, Goodlord)

This is a varied, hands-on role that sits right at the heart of the business, perfect for someone who enjoys responsibility, teamwork, and making a difference every day.

**About You**

We’re looking for someone who’s organised, reliable, and enjoys helping others. You’ll have a natural eye for detail, a confident communication style, and the ability to stay calm and positive even when things get busy.
- Strong admin and organisational skills
- Great communicator who is friendly, professional, and approachable
- Tech-savvy and comfortable with Microsoft Office and new systems
- Full UK driving licence and your own car (for occasional property visits)
- Ideally within 30 to 45 minutes of Willesden Green (NW2)

Experience in property, customer service, or an administrative role would be helpful, but attitude, energy, and pride in your work matter most.

**Why You’ll Love Working at Portland**
- A genuinely supportive, friendly team that cares about each other and our clients
- A modern, light-filled office opposite Willesden Green Tube (and yes, great coffee)
- A company known for its exceptional reputation and 370+ five-star Google reviews
- Opportunities for growth and development, including ARLA qualifications
- Regular team socials, open communication, and a culture that values work-life balance

At Portland, we believe great people create great service, and we’ll give you the tools, trust, and encouragement to do your best work every day.

**Sound Like You?**

If you’re ready for a role where you’ll be trusted, supported, and genuinely valued, we’d love to hear from you.

Pay: £30,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking

Application question(s):

- What interests you most about working with Portland Estate Agents?
- Please provide your postcode or approximate location, and confirm you checked that your drive to us from home is no more than 45 minutes.

**Experience**:

- Office Administration: 2 years (required)

Licence/Certification:

- Driving Licence and your own Car (required)

Work Location: In person