Ict Apprentice

**Job Information**_
- Location: Wharncliffe Road, Ilkeston
- Postcode: DE7 5GF
- Programme: Information Communication Technician Level 3
- Salary: £10,296 - £12,000

**Brief overview of role**

Liberate IT Services, based in Ilkeston Derby, offers IT Support to small businesses in the local area. From hosted services and hardware to telephony, they pride themselves on excellent customer service. They are now seeking a passionate individual to join their small team of 5 as an IT Engineer Apprentice

**Duties and Responsibilities**

Roles and Responsibilities will include but not be limited to:

- 1st line support through the IT helpdesk
- Diagnosing IT issues with customers using remote access tools
- Setting up and configuring Hardware
- Using administration skills to log ticket updates accordingly
- Assist in network infrastructure
- setting up new domains, configurations and installs
- Migrating servers onto the cloud with the support of the team
- PC repairs and fault finds
- Opportunity to offer IT support on client sites

**Training**

Training will be delivered from the EMA training hub in central Derby, in block release days and upon completion of the apprenticeship, the individual will be awarded an Information Communications Technician level 3 Certificate.

Level 3 Information Communications Technician Standard.

Apprenticeship training will be delivered in a classroom environment, from the EMA Derby Hub on Siddals Road, Derby.

You will have access to modern, high performance machines, in addition to having the opportunity to explore computer hardware with expert tutors and instructors.

The qualification has core knowledge elements, before branching out into 3 pathways, which are as follows:

- IT Support Technician
- Network Technician
- Digital Communications Technician

The employer and training provider will agree on which is the most appropriate pathway, and this will influence the project as part of the end-point assessment.

**Career Progression**
- Progress into a full-time role within IT
- Progress onto a level 4 IT apprenticeship or equivalent upon completion

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £10,296.00-£12,000.00 per week

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application question(s):

- Do you hold 5 GCSE grades C/4 or above, including Maths and English? (or equivalent)
- Why are you interested in an apprenticeship in ICT?

Work Location: In person