Spares Apprentice

#NotAsparePart
We are currently recruiting Apprentice Spares Advisors within our City Plumbing Spares business to help us grow, deliver sales and exceed customer expectations.Join us as an Apprentice Spares Advisor and earn a competitive salary whilst training for a nationallyrecognised qualification.We’re expanding and we’re looking for motivated Apprentice Spares Advisors to be a part of our success. No experience is necessary to be an Apprentice Spares Advisor, as long as you get a buzz from providing the best customer service,are able to guide customer choices and enhance sales.If this sounds like you, then the Apprentice Spares Advisor role could open up a world of opportunity
The role:
As an Apprentice Spares Advisor, you’ll act as a first point of contact for our customers, building rapport with them and encouraging repeat business. You’ll be the go-to person for all things spares whilst naturally promoting and embracing our inclusive teamenvironment and we’re sure you’ll have some fun along the way
Key Responsibilities:
Attracting and securing new customers and business
Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers
Getting involved in Branch activities, gaining exposure and supporting the overall core business
Contributing towards the branch spares sales targets
You:
There’s no need for any previous experience as our Specialist to the Trade Certificate (a Level 2 Trade Supplier Apprenticeship) will arm you with everything you need to know about our business and the products we sell. We’re looking for individuals with thepotential to build a long lasting career within our business, who are as committed as we are about delivering outstanding service to our customers. We are looking for our leaders of the future and our experts of tomorrow. To be successful on our ApprenticeshipProgramme, you will:
Enjoy meeting people and building relationships
Get a real buzz from exceeding Customer expectations
Be a problem solver, able to build trust and strong working relationships
Enjoy always learning something new and feel proud to be good at what you do
Be prepared to work hard and commit to our apprenticeship programme to build your knowledge and skills
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career We’re proud of our reputation for selling qualityplumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Specialist to the Trade Certificate - Right from the start of your career with us, you’ll be supported in your development. You’ll join our Specialist to the Trade Certificate, a 12 month Apprenticeship that will give you the tools to be successful in yourrole. Over the length of your apprenticeship programme, you’ll explore:
Our safety culture within branch
The products we sell and the services we provide
What makes us different and keeps us as the number one choice for our valued customer base
Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoringand technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we havea suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.
Benefits Package and Cultural Environment:
Bonus
Discounts, savings and cash back at numerous retailers
Savings on driving lessons, phone bills, gym memberships as well as further benefits
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self
And more
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