Trainee Administrator

**VRF 82826**

**Trainee Administrator**

**Birmingham, B1**

**This post if funded by the United Kingdom Shared Prosperity Fund (UKSPF)**

**£11.44 per hour. Fixed Term Contract 3 months**

**37.5 hours per week**

**About the role**

We are looking for a Trainee Administrator for the Birmingham Domiciliary Care Service and this is a fixed term contract for 3 months.

Trident Reach Birmingham Domiciliary Care Service is registered with the Care Quality Commission to provide the Regulated Personal Care Activities to different customer groups, i.e. Learning Disabilities, Mental Health Physical Disabilities, Older Adults, Dementia and Autism.

To learn to input customer records in Access Care Planning software for the use by the team.

To learn to work effectively and in partnership with other colleagues, agencies, and customers’ next of kins in order to develop a professional working relationship and enhance the best possible care standards to customers.

To train in reception support
- answering phone and telephone enquiries, greeting visitors, accepting deliveries etc

To learn to produce minutes of meetings and reports for internal and external use.

To train to work closely with Team Managers and Registered Manager to manage care referrals and enquiries for new business developments.

**The benefits;**
- 34 days annual leave, plus the option to purchase up to 5 additional days
- Birthday leave
- New Home leave
- Life assurance (3 x salary)
- Employee Assistance programme
- Employee Wellbeing programme
- Flexible Working options

**About You**
- Ability to build a good rapport with others
- Good understanding of GDPR and data protection
- Excellent organisational and time management skills
- Knowledge/experience of using Microsoft packages et Excel and Word
- IT skills
- Effective teamworking skills
- Experience in administration tasks desirable
- Appropriate DBS checks will be required

**About Us**

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

As a Disability Confident Committed Employer, we have committed to:

- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people

**Applying**

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.