Call Navigator Psi

Band 4- Call Navigator PSI - Access Team

Do you want to join the NHS but didn’t think you had the necessary skills?

Midlands Partnership NHS Foundation Trust has an opportunity to join our Access Team based in Lichfield in South West Staffordshire as an Assistant Navigator. We are an award-winning team and when you come to work with us, we will help you reach your full potential. Not only that, we will actively seek opportunities to share the great things you are doing, with others locally, regionally, and nationally.

You'll join a team that works in close partnership with Staffordshire Police and Mental Health Services, and you’ll join a Trust that puts people at the heart of what we do.

Your career with us will be enjoyable and rewarding as you develop specialist skills and make a real difference for some of the most vulnerable people in society.

It's a career that you can take pride in and enjoy, and together we can make life better for our communities.
- Check out the videos below showcasing why you should grow your career here at MPFT*

Why Work for Mental Health Services at MPFT - YouTube

Development and Progression Within Mental Health Services at MPFT - YouTube
- Provide appropriate assistance and support to people who contact the service and their carers. This will include supporting individuals to access health, social care, community services and mainstream community life
- Complete an assessment with people while considering their financial and other resources, enable them to access support services which will assist with their health and social care needs.
- Contribute to and monitor risk assessments and risk management plans, using a traffic light system in consultation with appropriately qualified team members in line with Trust Procedures, involving other professionals as required
- A commitment to delivering a flexible service which operates 24 hours a day, 365 days a year
- To supervise and assist the Assistant Access Navigators on the Access Team to ensure a quality service is provided.

Midlands Partnership NHS Foundation Trust is an award-winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role. We encourage career development provided by in house training programs and coaching support.

The Staffordshire Mental Health Access & Helpline Team - “Putting service users at the heart of everything we do.”

We are now adding to our fantastic multi
- disciplinary team of enthusiastic, self-motivated, innovative, fabulously friendly and supportive individuals.

The Staffordshire Mental Health Access & Helpline Team is the first point of contact for people requiring a mental health service.
- We receive allnew referrals
- We contact those individualsby phone to identify their needs
- We receive calls to ourhelpline

**What you will get**:

- An annual salary of up to £26,282 (37.5 hours per week) depending on experience
- 35 - 41 days annual leave - including bank holidays(depending on length of service)
- Ongoing career development and training
- NHS Pension Scheme - one of the most comprehensive and generous schemes in the UK
- Wellbeing support, such as access to the MPFT Staff Psychology Service, and additional wellbeing days, along with activities throughout the year
- Annual recognition event recognising our employees who live and breathe our values
- Flexible working opportunities

There is also a range of other benefits including retail discounts and special offers, a cycle to work scheme, an annual leave purchase scheme, and much more

**Things that you will have**:

- Level 3 Diploma in Health & Social Care or equivalent and willing to undertake additional qualifications in Health and Social Care
- Experience of working within a health and social care environment with a focus on mental health
- Previous customer care experience.
- Strong team-working skills
- A high level of self-motivation and a flexible approach
- A positive attitude and be naturally caring and compassionate
- A commitment to high-quality care and values and evidence-based practice
- Excellent teamwork skills, and professionalism