Self Employed Warrant Officer

3 days ago

Blackpool, United Kingdom MPAAS Full time

**Self - Employed Warrant Officer**

**Rate of pay - Paid per job (Average earnings £26,000 - £32,000 **dependent on hours worked and jobs available within your area**)**
**Additional payment if locksmith trained.**
**Can be flexible around your availability**
**Full training will be provided**
**Travel to the Lake district and surrounding areas**

MPAAS is a leading metering, debt and Revenue Protection service, working on behalf of many major household names within the utilities sector.

Are you bored of completing the same, mundane tasks day after day. Would you like a role where you will be working out in the field helping customers of our clients? If so, we could have the perfect opportunity for you.

We are delighted to be recruiting for Resolution/Warrant officers to join our growing field team. The role of a Resolution / Warrant Officer is to visit our client’s customers at their premises, both commercial and residential to re-engage communications around outstanding debt and Revenue Protection issues, interact and carry out activities aligned to our clients requirements on site.

You will also be visiting premises to discuss payment options, investigate instances of potential non-payment and theft, new occupier details, confirm meter readings, support installation of pre-payment meters and where required undertake warrants of entry.

**The Role**:

- Assisting customers to resolve financial difficulties and vulnerabilities (post COVID-19)
- Information gathering on properties and people
- Investigating instances of potential theft of Gas and Electricity
- Engaging with customers who have lost contact with our clients
- Undertake Warrants of entry
- Arranging installation of pre-payment gas and electric meters

**Requirements for the Role**
- Full driving licence.
- Use of own vehicle with business use insurance (Mileage paid for at 22p per mile)
- Clean DBS.
- Travel to the Lake District and surrounding areas
- Good organisational skills and ability to manage own work loads.
- Communicate effectively and professionally with all customers and clients.
- Work effectively and professionally within the policies, procedures, aims, objectives and philosophy of the company.
- Proactively work towards all targets set.
- Identify and appropriately deal with all disputes in line with client procedure.
- Be receptive and open to coaching and feedback to enhance performance delivery.

**Benefits**:

- Full training provided
- Longstanding, stable contracts with energy providers
- Opportunities to progress into more senior roles

**Job Types**: Full-time, Permanent, Freelance

**Salary**: £26,000.00-£32,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

Schedule:

- 8 hour shift

COVID-19 considerations:

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