Night Receptionist

2 weeks ago

London Gatwick Airport, United Kingdom Sandman Hotel Group Full time

The Sandman Signature Gatwick Hotel are looking to recruit a Night Team Member to join a fantastic
team at the 4 star 151-bedroom establishment in Three Bridges that's only 5 minutes' drive away from
Crawley City Center and within ease access of Three Bridges Train Station.
Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed
customer expectations as well as having a willingness to learn and develop within the hospitality
industry.
We believe that by taking care of our team members, we create a positive atmosphere that benefits
both our team members and guests. We want you to love coming to work and also find that working
with Northland has a positive influence on your life outside of work.

**PERKS FROM DAY 1**
- 28 days holiday per annum
- Flexible schedule
- Pension
- Free Parking whilst on shift
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- EAP support and counselling
- Employee & Immediate Family Assistance Programme
- Perkbox Benefits including discounts at 1000's of retailers

**PERKS AFTER 3 MONTHS**
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Northland Mountain Resorts
- Northland Sports

**PERKS AFTER 12 MONTHS**
- X3 complimentary nights stays to use in the UK, Ireland or North America

The hours of work are typically based on 4 on 4 off, 21:00- 07:00 and include weekends & bank
holidays.

**Key responsibilities of this role include**:

- To provide a warm, welcoming and friendly environment
- Management of guest arrivals and departures
- Cashiering duties
- To provide guests with information and assistance as required
- Reservations handling
- Telephone handling
- Luggage assistance
- Reconciliation of payments, revenue streams & closing of business date, and the completion

of all other Night Audit procedures
- Assist the Night Manager with security and in emergency situations
- All other duties as directed
- Always delivers exceptional customer service in a professional manner
- Is personable and presentable
- Works well both as part of a team and on own initiative, and with a good level of common

sense
- Has a keen eye for detail with the ability to find, trace and correct anomalies
- Is highly reliable and very flexible with working patterns
- Has a strong willingness to learn and is keen to develop and progress within the hospitality

industry

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are
encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group,
**ABSOLUTELY NO PHONE CALLS PLEASE

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