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Planning and Support Coordinator

2 weeks ago

Rotherham, United Kingdom Horbury Group Full time

Horbury Property Services Ltd are currently looking for a Planning and Support Coordinator to join their team for an initial 3-month contract (which may be extended), to cover a period of maternity leave.

**The main duties and responsibilities of the role will be**:

- Ensuring field operatives daily work is scheduled and planned effectively and efficiently, in advance, using field management software, ensuring that all KPIs and SLAs are achieved.
- Produce regular reports from the software systems and/or via manual systems such as excel.
- Take incoming calls and make outgoing calls to/from clients and customers.
- Maintain sickness and holiday records for HPS staff members.
- Maintain the day-to-day operational requirements of field staff.

**Key Benefits**:

- 25 days holiday plus statutory days.
- Employee Assistance Programme.
- Free on-site parking at Head Office
- Free use of the gym on premises.
- Pension Scheme.

**Preferred skills and experience required**:

- GCSE's Grade A-C including Maths and English.
- Competent with the use of Microsoft Office
- Possesses good customer service and administrative skills.
- Good organisational and planning skills.
- Able to work to challenging deadlines on a regular basis.
- Professional and motivated approach.

The full Job Description and Person Specification can be found in the Documents tab above.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Rotherham, S60 2AF: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: HORIW884899