Patient Advisor

2 days ago

Bath, United Kingdom CARE Fertility Full time

As a Patient Advisor (or Central Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility.
You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to other Care services, raising quotations and invoices, taking payments, and sending patient treatment information.
Answering calls for the Care group and providing 121 Carepals Support Sessions for new patients, there is a strong customer service focus and you will provide a gold standard service.
As a Patient Advisor you’ll be a part of a great team who provide a positive link to our patients, and help them to create a family.

**About you**:
Previous customer service and/or sales through service experience is vital. Previous experience of working in a medical environment would be ideal as you will have a better understanding of the role but not necessary.
You’re flexible, eager to learn, are able to work alone as well as part of a team and have great attention to detail.
You have a strong understanding of delivering excellence for people (both written and verbal), with accuracy and in a timely fashion.
Excellent verbal and written communication are required as you’ll be dealing with people from all backgrounds and disciplines, making and taking calls, delivering a high-quality patient experience - you will be acting as a Care Fertility ambassador in all of your interactions.

**Location/Salary**:
Based at our Bath Clinic (Peasedown St John, Bath BA2 8SG), however this role is expected to move from clinic to remote working within the next 3 months.
Working between 09:00-17:00 from Monday to Friday - however once the role goes remote, the hours will change to working on a rota between 08:00-18:00 Monday to Saturday (Saturdays are 1 in 6)
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other. Benefits include:

- Salary of £20,000 (£22,000 once remote).
- 33 Days annual leave (inc. public holidays).
- Pension scheme.
- Life assurance.
- A range of other benefits including retail discounts, a wellbeing hub, holiday trading.

**About us**
We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
At Care we care, for our patients and for our people. We believe in helping you to reach your full potential.
If you join Care, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.

Click **APPLY** now to join Care Fertility.

**Salary**: £20,000.00 per year

  • Patient Advisor

    21 hours ago

    Bath, Bath and North East Somerset, United Kingdom Sulis Hospital Bath Full time

    Salary £24,870Location BathThis is a Fixed Term, Full Time vacancy that will close in 17 days at 23:59 GMT.The VacancySulis Hospital is a world-class independent healthcare facility renowned for delivering outstanding private and NHS hospital services. The hospital specialises in a wide range of conditions, from common to complex covering specialities from...

  • Patient Advisor

    1 week ago

    Bath BA, United Kingdom Electiva - Manchester Full time

    Job Type: Full-time, PermanentBase Pay: £30,000.00On Target Earnings - (OTE) £100,000 paCommission payBenefits:Additional leaveCompany eventsCompany pensionEmployee discountWork from homeSchedule:8 hour shiftDay shiftMonday to FridayWeekend availabilityExperience:sales: 1 year (required)patient facing: 1 year (required)Similar background: 1 year...

  • Bank Patient Advisor

    2 weeks ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    Overview Sulis Hospital is a world-class independent healthcare facility renowned for delivering outstanding private and NHS hospital services. The hospital specialises in a wide range of conditions, from common to complex covering specialities from cardiology to ophthalmology and orthopaedics to general surgery. Role We are looking for Patient Advisors to...

  • Patient Advisor

    2 weeks ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    Sulis Hospital is a world-class independent healthcare facility renowned for delivering outstanding private and NHS hospital services. The hospital specialises in a wide range of conditions, from common to complex covering specialities from cardiology to ophthalmology and orthopaedics to general surgery.We have the opportunity for a Patient Advisor to join...

  • Bank Patient Advisor

    1 week ago

    Bath, Bath and North East Somerset, United Kingdom Sulis Hospital Bath Full time

    Salary £12.70 per hourLocation BathThis is a Bank, Part Time vacancy that will close in 18 days at 23:59 GMT.The VacancySulis Hospital is a world-class independent healthcare facility renowned for delivering outstanding private and NHS hospital services. The hospital specialises in a wide range of conditions, from common to complex covering specialities...

  • Patient Experience Advisor

    2 weeks ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    A prominent healthcare facility in Bath seeks Patient Advisors to join their bank team. Successful candidates will respond to inquiries over the phone and online, providing accurate information about hospital services. Strong communication skills and a patient-focused attitude are essential, along with the ability to build effective relationships. Experience...

  • Patient Advisor

    2 weeks ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    A leading independent healthcare facility in Bath is seeking a Patient Advisor to join the Business Development team on a 13-month fixed-term contract. The role involves responding to patient enquiries both over the phone and online, providing accurate information about services. Candidates should be confident communicators with skills in data interpretation...

  • Optical Advisor Jobs Bath

    4 hours ago

    Bath, United Kingdom Flame Health Full time

    **Optical Advisor Jobs Bath** **Optical Jobs Bristol** - **High-end boutique independent**: - **£25k salary**: - **Store Bonus**: - **Full time or part time considered**: - **Amazing career opportunity to progress into dispensing optician role. completely funded**: - **Great transport links**: - **All the latest equipment in store** Flame Health are...

  • No7 Advisor

    2 weeks ago

    Bath, United Kingdom No.7 Boots Full time

    Bath, Southgate Centre Full-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in...

  • No7 Advisor

    2 weeks ago

    Bath, United Kingdom Boots Full time

    Summary Job Reference: - 225972BR Bath, Southgate Centre Permanent 37.5 hours per week **The hourly rate for this role is £11.30 - £12.50 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...