Bereavement Services Operative

2 weeks ago

Cheltenham, United Kingdom Cheltenham Borough Council Full time

**Bereavement Services Operative**
**£22,369 - £24,054 per annum, 37 hours per week**
**Cheltenham**
**12 month fixed term contract**

**Come and work for an award winning organisation**

We are committed to making Cheltenham a better place to live and work, enabling local residents and businesses to prosper whilst protecting what is good about our Borough.

**Are you a compassionate individual who enjoys working with people at a time of need?**

**About the role**

We are looking for a Bereavement Services Operative to work as part of our Business Support team, dealing with all aspects of administration and delivering excellent customer support for Cheltenham's Bereavement Services. We are looking for someone who can undertake a challenging role with empathy, tact and diplomacy while dealing with the bereaved, providing support and guidance dealing with the funeral process associated with burials, cremations and commemoration services and products.

**To be successful you will need**
- Must be a proactive team member with a positive attitude and customer focussed approach to work
- Have previous business support, customer service experience
- The ability to work to strict deadlines, achieving results while working under pressure
- Must be competent with the use of Microsoft IT packages and have excellent keyboard skills
- The ability to communicate with the bereaved in a calm, polite and sympathetic manner.
- Experience in the care or bereavement industry is desirable.

**Special conditions**:
Your daily working pattern will be arranged as business needs dictate, to reflect the flexible approach that is needed to manage the service. You may be expected to work reasonable additional hours from time to time in line with the needs of the service and some weekend working may be required to cope with demand peaks, service expansion, or in response to emergency planning situations. Recompense will be in accordance with the council’s pay and reward policies. You may need use of a car for work purposes.

For more information about this role please see the Job Description and Person Specification.

**What can we do for you**
- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
- A generous holiday entitlement of 25 days rising to 30 days after five years. Part-time employees receive a pro rata entitlement of 25 days.
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
- A comprehensive programme of learning and development.
- Two days paid time off for volunteering.
- Enhanced maternity and paternity schemes.
- An employee counselling service.
- Free eye tests (for some posts) and contribution towards the cost of glasses.
- A cycle to work scheme.
- Low cost town centre parking for some jobs, depending on work location.
- A commitment to employee wellbeing.

**Applications**

**WE ARE AN EQUAL OPPORTUNITY EMPLOYER

  • Bereavement Services Operative

    18 hours ago

    Cheltenham, United Kingdom Cheltenham Borough Council Full time

    **Come and work for an award winning organisation!** We are committed to making Cheltenham a better place to live and work, enabling local residents and businesses to prosper whilst protecting what is good about our Borough. **Are you a compassionate individual who enjoys working with people at a time of need?** **About the role** We are looking for a...

  • Bereavement Services Grounds Operative

    3 weeks ago

    Cheltenham, United Kingdom Cheltenham Borough Council Full time

    Join our compassionate team as a Bereavement Services Grounds Operative with Cheltenham Borough Council, where you'll play a vital role in creating peaceful, well-maintained spaces for reflection and remembrance, while making a real difference to our community. Location: Bouncers Lane Cemetery & Crematorium, Cheltenham, GL52 5JT. Occasional work at other...

  • Bereavement Services Operative

    7 days ago

    Cheltenham, Gloucestershire, United Kingdom Cheltenham Borough Council Full time

    Bereavement Services Operative - GroundsPermanentFull-Time£26,824 to £28,142Come and work for an award-winning organisationWe are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.We aim to be an...

  • Director Of Health, Safety And Operations

    1 week ago

    Cheltenham, United Kingdom PRG Full time

    Director of Health, Safety & Operations Cheltenham Borough Council Salary: £87,000 + benefits Location: Municipal Offices & Hybrid Panoramic Associates are proud to be working in exclusive partnership with Cheltenham Borough Council to appoint a highly influential Director of Health, Safety & Operations. As the borough continues to evolve, this is a key...

  • Director of Health, Safety and Operations

    6 days ago

    Cheltenham, United Kingdom Panoramic Associates Limted Full time

    Director of Health, Safety and Operations Up to £87000.00 per annum Lead Director Director of Health, Safety & OperationsCheltenham Borough CouncilSalary: £87,000 + benefitsLocation: Municipal Offices & Hybrid Panoramic Associates are proud to be working in exclusive partnership with Cheltenham Borough Council to appoint a highly influential Director of...

  • Director of Health, Safety and Operations

    3 weeks ago

    Cheltenham, United Kingdom PRG Full time

    Director of Health, Safety & Operations Cheltenham Borough Council Salary: £87,000 + benefits Location: Municipal Offices & Hybrid Panoramic Associates are proud to be working in exclusive partnership with Cheltenham Borough Council to appoint a highly influential Director of Health, Safety & Operations. As the borough continues to evolve, this is a key...

  • Service Colleague

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Asda Full time £24,000 - £36,000 per year

    Job TitleService ColleagueLocationCheltenhamEmployment TypePart timeContract TypePermanentShift PatternWork Shift: AfternoonsHours per Week16.5Pay Rate£12.60CategoryRetail Hourly Colleagues, Sales StaffClosing Date10 November 2025Service Colleague Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If...

  • Chef de Partie

    1 week ago

    Cheltenham, United Kingdom Kelly Services Full time

    Providing more than just retirement living, my client offers an aspirational lifestyle to their residents and their first-class accommodation requires a first-class dining experience. This requires a **Chef De Partie,**to lead the catering department in delivering a premium service across the restaurant, catering to serviced suites and apartments, meals at...

  • Service Colleague

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Asda Full time £12,000 - £24,000 per year

    Job TitleService ColleagueLocationCheltenhamEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week12Pay Rate£12.60CategoryRetail Hourly Colleagues, Sales StaffClosing Date25 November 2025Online Service Colleague Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If...

  • Cleaner Operative

    7 days ago

    Cheltenham, United Kingdom Property Support Services Full time

    Job Advert **Cleaning Operative** - NEXT - Cheltenham A1-A2 GALLAGHER RETAIL PARK GL51 9RR - £11.44 per hour - 10 hours per week - Monday, 0900-1100 - Tuesday, 0900-1100 - Saturday 0900-1100 - Sunday 0900-1100 PSS group are a nationwide Soft Facilities Services provider, who work with some of the biggest names in retail, entertainment, facilities...