Full Time Warranty Administrator
6 days ago
**Highbridge Caravan Centre is the largest Dealership in the South West for Caravans, Motorhomes and Campervans**
**Highbridge Caravan Centre is a family business developed over 50 years. As one of the largest outdoor leisure dealerships in the Country we owe our success to an emphasis on exceeding customer expectations.**
Our Highbridge. Somerset office is looking for a **Full time Warranty Administrator **to join our helpful and friendly team.
This role will involve working within a team and reporting directly to the Warranty Manager.
**Duties to include**:
- Administering all agreed warranty claims
- Ensuring all necessary documentation and parts for return are processed in line with the Caravan/Motorhome warranty procedures.
- Liaising with both internal and external customers.
- Keeping up to date with manufacturer guidelines for warranty, ensuring claims are made correctly in their entirety.
- Scanning and filing.
- Answering telephone
- Provide assistance to the aftersales department
- Ad hoc duties.
**You will need to demonstrate the following qualities**:
- GCSE English and Maths
- Highly organised
- Self-motivated
- Excellent attention to detail
- Can work on own initiative
- Work as part of a team
- Excellent telephone manner
- Strong IT skills
- Ideally you will have Warranty experience, but not essential as full training will be given.
**Monday - Friday 8.30am - 5.30pm with alternate Saturdays 8am - 12.30pm**
Pay will be discussed at interview stage.
**Benefits**:
- Employee discount
- Free parking
- Health & wellbeing programme
Work Location: In person
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