Apprentice Service Advisor

7 days ago

Wakefield, United Kingdom Cars 2 ltd Full time

**Apprentice Service Advisor, Wakefield**

We are a successful Motor retailer and are looking for an Apprentice Automotive Service Advisor to be based at their busy Barsley dealership.

The manufacturer Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your role using advanced technology as well as fostering an exceptional level of customer service.

**Duties will include**:

- Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
- Upselling and cross-selling additional products and services
- Booking in cars for MOT's and service
- Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
- Working to a high level of customer service at all times

Excellent communication skills; passionate about the automotive industry; forward thinking and keen to learn with an interest in development and progression; take a pride in appearance; hardworking; punctual; reliable; ability to use own initiative; must have a ‘can do’ attitude; polite and courteous.

**Qualifications Required**

5 GCSE’s at grade A* to C (or equivalent) including Maths, English essential. Science and ICT are desirable.

**Long term company aims for the Apprentice**:
Upon successful completion and review of your Level 2 Apprenticeship (1 year) you will progress onto the Level 3 Apprenticeship (1 year).

**Training Provided**:
You will be required to attend the manufacturer Academy Training Centre your 'Block Release' Training. This will involve several separate 1 week blocks of training per 12 months of your apprenticeship. This is funded as part of your apprenticeship and will include hotel stay, subsistence and travel.

Working hours: Please note that anyone over the age of 18 may be offered the opportunity to work over 40 hours per week.
- **There is also the opportunity to move off the apprenticeship basic rate of pay to a salaried role after successfully completing the 3 month probation period.**_

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £4.81 per hour

**Benefits**:

- Company pension
- Life insurance

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