Employment Adviser.2822
1 day ago
**Further Information**
The Service
The Northumberland Skills service delivers employment and skills support to residents across Northumberland delivering employability programmes that include The DWP Work and Health Programme, DWP JETS programme and Restart scheme. All programmes are part ofNCC's wider response to help unemployed residents move back into and towards work. Due to the expansion of the service, we are now recruiting an Employment Adviser and wish to recruit an individual who can demonstrate the ability to build rapport, show empathy,motivate people and help jobseekers to find and sustain employment.
The role
The primary function of an Employment Adviser is to support participants with a coordinated offer of employability support to move them into work. You will do this by offering appropriate Information, Advice and Guidance (IAG) to address employment barriers,both, immediate and long term. The service is looking to appoint individuals who can demonstrate experience in a similar or transferable role. It is essential that you can demonstrate excellent customer service skills, along with a performance-driven approachto meeting targets. Working across Northumberland you must have the ability to manage our own workload effectively, be able to work autonomously and as part of a team, whilst being responsive and flexible to new demands.
Your day-to-day responsibilities will include:
Meeting with jobseekers, identifying any challenges and barriers with finding employment and creating an agreed action plan
Providing your customers with a programme of support that will lead to sustained employment, informed by local labour market needs
Booking jobseekers on to any relevant training or health and wellbeing courses that will help them to move towards work or gain new transferable skills
Liaising with employers, recruitment agencies to identify suitable and appropriate employment opportunities
You will support your customers on a face-to-face basis but should have the ability and skills to be able to move away from traditional direct delivery mechanisms to deliver a remote service if required. You will have an eye for detail and the ability to completeaccurate and compliant customer paperwork, follow programme guidance, use CRM systems and compete accurate financial records. It is essential that you have a can do attitude and have experience in achieving performance and quality assurance targets.
We are offering:
- A starting salary of £27,344
- Access to the Local Government Pension Scheme (or other pension scheme)
- A wide range of staff benefits including a competitive annual leave provision
Essential requirements:
For a copy of the job description/ person specification please see the supporting documents.
Previous applicants need not reapply
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