Sales and Customer Service Representative

7 days ago

Manchester, United Kingdom Twenty Nine Consultantcy Ltd Full time

T9-Specialist, a leading marketing and events firm in Manchester, is actively seeking a Sales and Customer Service Representative to join our vibrant team. We specialize in helping non-profit organizations and commercial enterprises rebuild their connections with communities through face-to-face interactions. After the challenges of COVID-19, we are thrilled to return to in-person events and promotions, creating meaningful opportunities to engage and inspire individuals to support our clients.
**About the Role**:
As a Sales and Customer Service Representative, you will be at the forefront of our mission to create impactful connections with potential customers. Your primary focus will be on promoting our clients' services and products directly to the public during events, fostering a strong rapport that encourages donations and ongoing support. This role is an excellent opportunity for those looking to develop their sales skills while making a positive contribution to the community.

**Responsibilities**:

- Face-to-Face Sales: Engage with attendees at events and promotions, providing compelling information about our clients' services, and encouraging them to support through donations or sign-ups.
- Customer Engagement: Build lasting relationships with potential customers by delivering exceptional service and personalized interactions.
- Event Coordination: Assist in the setup and management of events, ensuring all materials are present and that the environment is welcoming and professional.
- Sales Performance Tracking: Monitor individual sales achievements and report on trends and feedback to help refine strategies and improve performance.
- Market Awareness: Stay informed about industry trends and customer preferences, providing insights that could enhance promotional efforts.
- Team Collaboration: Work closely with colleagues to meet collective sales goals, sharing best practices and encouraging a positive team atmosphere.
- Continuous Learning: Participate in training sessions to develop your sales techniques, product knowledge, and customer service skills.

**Requirements**:

- Full and unrestricted right to work in the UK. We cannot consider Tier 4 or PSW visas, unfortunately.
- Must not have applied to any of our openings in the past 30 days.
- Strong communication and interpersonal skills, with a natural ability to connect with a diverse range of people.
- Previous experience in sales or customer service is preferred but not essential; we provide full training for motivated individuals.
- A results-oriented mindset, eager to meet and exceed sales targets while contributing to a positive team environment.

**Benefits**:

- Competitive salary with the potential for performance-based bonuses and commissions.
- Comprehensive training and development program focusing on sales techniques, customer engagement, and event management.
- Opportunities for career advancement within a growing company, with a clear path to leadership roles.
- Gain experience working with both non-profit organizations and commercial enterprises, enhancing your professional portfolio.
- Travel opportunities to various event locations across Manchester and surrounding areas.
- A fun, collaborative, and supportive team culture that prioritizes personal growth and achievement.

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