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New Business Representative

2 weeks ago

Ewell, United Kingdom Family Building Society Full time

**Who we are**

Family Building Society is a forward-thinking financial services organisation that isn’t afraid to challenge the market. We have big plans for the future and are always looking for talented individuals who can make a real contribution and help us grow.

There are around 250 of us at our headquarters in Epsom, Surrey and we’re always looking for enthusiastic professionals to join us.

We are passionate about our people, so we’ll do all we can to provide a wide range of benefits and help develop your professional skills and qualifications so you can do your best. Our values guide us in all that we do and we’re always on the lookout for people who hold similar values to ours:

- We are one Family
- We are always learning
- We do the right thing
- We respect each other

**Job Overview**
Providing the first point of contact for prospective customers and intermediaries making enquiries about the products and services offered by the Family Building Society.

This is a permanent, full-time role consisting of working 37.5 hours per week.

**Responsibilities**
- Maintaining up-to-date knowledge of the Society’s products and services.
- Providing accurate and efficient responses to customer and intermediary enquiries via inbound and outbound telephone calls.
- Undertake administrative tasks
- Promoting products and services without offering financial advice or guidance.
- Supporting and covering for team members as needed.

**Experience**
- Minimum 1 years' experience within the Financial Services industry
- Excellent communication skills
- Strong interpersonal skills with the ability to build rapport with clients quickly.
- A self-starter who can work independently as well as part of a team.
- A proactive approach to problem-solving and a keen eye for detail.

**Benefits**
- Generous and comprehensive benefits package including BUPA Healthcare after completing 6 months' probation period.
- Hybrid working available after completing 6 months’ probation period.
- Professional study available after completing 6 months' probation period.

To apply, please use the following link which will re-direct you to our jobsite:
**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Work Location: Hybrid remote in Surrey KT17 4NL