Administrator/receptionist

**Admin & Reception Assistant**

**Border Physio -**The Old Dairy, Pavilion Estate, Melrose, TD6 9BN
**Part-time | Permanent | £12.50-£15.00 per hour | 6 hours per week (Fridays)**

**About Us**

Border Physio is a friendly, professional physiotherapy clinic dedicated to helping our patients move better and feel their best. We pride ourselves on providing excellent care in a welcoming and supportive environment.

**Job Overview**

We’re looking for a motivated and organised **Admin & Reception Assistant** to join our team. This is a key front-of-house role, ideal for someone who enjoys working with people and keeping things running smoothly.

You’ll be the first point of contact for our patients — handling calls, bookings, and payments — while providing essential administrative support to our physiotherapists and practice manager.

If you’re friendly, detail-oriented, confident with IT systems, and love helping people, this could be the perfect role for you.

**Key Responsibilities**
- Greet patients and provide a warm, professional welcome.
- Process payments and maintain clear, organised documentation.
- Support the physiotherapy team with day-to-day administrative tasks.
- Keep the reception and waiting areas tidy and inviting.
- **(Bonus)** Contribute to social media and marketing activities if you have experience or interest in this area.

**Skills & Experience**
- Previous experience in administration or a customer-facing role.
- Excellent attention to detail and strong organisational skills.
- Confident using IT systems; experience with clinic software is a plus.
- Friendly, professional, and approachable communication style.
- Ability to multitask and manage time effectively.
- Experience or interest in **social media and marketing** is a valuable bonus.

**What We Offer**
- Supportive and welcoming team environment.
- Set hours**:Fridays - 9-3.30 / 6 hours per week.**:

- Competitive pay**:£12.50-£15.00 per hour (dependent on experience).**:

- Opportunities for training and development.
- A chance to make a real difference in patients’ lives.

**Job Type**: Part-time

Pay: £12.50-£15.00 per hour

Expected hours: 6 per week

Work Location: In person