To be responsible to The Performance and Operations Manager (Daytime or Out-of-hours Operations):
Greenwich Telecare service is 24hr emergency service for elderly and vulnerable people, supporting them to maximise their independence with the use assistive technology in their own homes. We currently have work with another borough to provide their Response Service.

Your role will be to undertake the day-to-day duties of a Telecare Response Officer, visiting residents and supporting them to be helped off the floor and provide first aid to the most vulnerable people in the borough.
- Excellent customer service and interpersonal skills
- Good understanding of the Telecare service,
- To be Enthusiastic and committed to delivering professional and high-quality service
- To be able to deal with customers who are distressed/stressed/vulnerable over the phone and in person
- Excellent communication skills
- Be able to work under pressure and on own initiative
- Be resilient and calm in emergency
- A full UK Driving licence
- Enhanced DBS Check

Rate: £16.82 Umbrella per hour

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

Pay: £16.82 per hour

Expected hours: 24 per week

Schedule:

- 12 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Licence/Certification:

- Driving Licence (preferred)
- Enhanced DBS (preferred)

Work Location: In person