Trainee Administrator

**Mercer Marsh Benefits - Bristol**

Mercer Marsh Benefits(MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

We are recruiting for passionate Administrators to join our Private Healthcare Insurance team in Bristol. This part of the business is responsible for assisting Private Healthcare clients with all aspects of their policy. You will be supporting our Healthcare Executives with the day-to-day management of a portfolio containing a significant number of existing clients, as well assisting with new enquires.

Please note that if successful, you will be working from our Bristol office and can work on a hybrid pattern spending 2 days working from home and 3 in the office.

**Trainee Administrator - Private Healthcare**

**What can you expect?**
- A varied and challenging support role in which you will be an integral part to the success of the office and represent a great opportunity to begin a career within a Financial Services environment
- Work as part of the wider team to provide administrative support to clients and colleagues
- Be led by approachable, friendly, and professional leaders where your progression and career development goals will be encouraged

**What is in it for you?**
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis
- Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

**We will count on you to**:

- Assist our healthcare executives with the day to day management of a portfolio containing a significant number of clients, as well assisting with new enquires
- Deliver consulting support and preparation of correspondence in a timely manner
- Communicate with colleagues, and providers in relation to dealing with client queries (verbal and written), with support as appropriate in line with service level agreements to ensure timely client delivery
- Take ownership of delivery of tasks and proactively manage own workload
- Develop and maintain appropriate technical and market knowledge
- Partner with internal/ external stakeholders to achieve best service for client

**What you need to have**:

- Educated to minimum of A-Level equivalent OR GCSE level if coupled with previous office experience
- Excellent written and oral communication skills
- Ability to work with numbers
- Excellent planning and organisation skills with the ability to work to deadlines
- Accuracy and attention to detail
- Desire to develop a career within Financial Services

**What makes you stand out?**

(Not Essential)
- Experience in a similar role, with knowledge/exposure to Private Healthcare Insurance

**Job Types**: Full-time, Permanent

**Benefits**:

- Private medical insurance

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bristol, BS1 6BX