Cio Office Lead

3 days ago


Royal Tunbridge Wells, United Kingdom AXA UK Full time

Are you passionate about shaping technology strategy, driving impactful projects, and working alongside senior leaders in a dynamic environment? AXA UK is looking for a talented and motivated CIO Office Lead to join our team and support the UK Chief Information Officer (CIO) in delivering excellence across our Technology, Data, Security, Risk, and Operational functions.

This role offers a unique career development opportunity, providing close exposure to strategic decision making and the chance to influence the future of our technology landscape. You'll work directly with senior leaders, gaining insight into governance forums, industry best practices, and our relationships with regulators and the AXA Group. You'll be at the heart of our operations, helping to shape initiatives that impact AXA UK's growth and innovation.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

**What you'll be doing**:

- Lead and support key strategic projects on behalf of the CIO, collaborating across UK and Ireland teams to deliver solutions.
- Prepare briefing materials, presentations, and messages to ensure clear, impactful communication with internal and external stakeholders.
- Track and manage department actions to ensure commitments are met on time.
- Drive our People agenda by supporting local initiatives and leveraging wider UK&I programs.
- Build strong relationships with senior stakeholders and produce reports for the COO Executive Committee to inform strategic decisions.
- Identify and investigate risks related to financial, regulatory, customer, and reputatio nal issues.
- Lead operational projects, initiatives, and team development efforts to enhance resources and capabilities.
- Coordinate cross-team activities, strategic planning, and reporting to ensure alignment with business goals.
- Manage workforce planning, recruitment, and skills development to ensure our team is equipped for future success.

**What you’ll bring**:

- Proven experience working within a CIO office or similar senior business support role.
- Strong analytical skills with the ability to quickly understand complex issues.
- Excellent relationship management, influencing, and communication skills.
- High-impact presentation and negotiation abilities.
- Demonstrated project management expertise, with a delivery-focused mindset.
- Ability to prioritise effectively in a fast-paced, high-volume environment.
- Comfort with ambiguity and using judgment to navigate complex situations.
- Passion for continuous improvement and delivering high-quality work.
- Strong understanding of AXA UK and Ireland’s business landscape, including IT, Security, Change, and Operations.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Private health cover
- 28 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Wellbeing services & resources

LI-Hybrid

**Who we are**:
AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.


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