Customer Service Assistant

2 days ago

Cambridge, United Kingdom Huws Gray Ridgeons Full time

We have an exciting opportunity for a **Customer Service Assistant** (**Yard) **to join our team in Norman Way, Cambridge. The role is offering a competitive salary and range of fantastic benefits.

Huws Gray Group are a fast-growing company and since the formation in 1990, have developed from a single branch of 5 staff in Anglesey to over 105 branches nationwide with over 1700 staff. Our brands include: Huws Gray, Huws Gray Ridgeons, Qualplas, Ridgeons Forest Products, Anglia Tool Centre and Plumbstock.

Alongside our aim to be the customer’s one-stop shop for everything from below-ground drainage products to roofing materials, we pride ourselves on giving employees the training, support and opportunities they need to grow and develop, encouraging everyone to achieve their full potential.

As a **Customer Service Assistant** (**Yard)**, you would be working as part of a team and would report to the Branch Management Team and Area Manager. Your key responsibilities would include:

- Serving our customers politely and professionally at all times
- Unloading and loading vehicles
- Maintaining stock levels through the ordering procedure
- Keeping the yard clean and tidy
- Ensuring that the yard is a safe and secure environment
- Completing all necessary paperwork in line with Company procedures
- Creating new and add-on sales opportunities

**The successful Customer Service Assistant** (**Yard) will possess the following attributes**:

- A good team player who can also work on your own initiative
- A good communicator
- Approachable, positive and polite
- Motivated, energetic and passionate about your work
- Flexible
- In possession of basic numeracy, literacy and IT skills

**What will you get in return?**

As a valued member of the Huws Gray Group, you will be supported by many different teams, all of whom are here to help you in delivering excellent customer sales and service to all our customers, suppliers and colleagues; and in maintaining the Company’s reputation as an employer of choice.

In return for your commitment, passion and drive, we will reward you with the following:

- Guaranteed weekly hours
- Competitive rates of pay
- Regular overtime
- Being part of a Saturday morning work rota - working every other Saturday
- 24 days annual leave in addition to recognised public and bank holidays
- Company attendance and performance bonuses
- Company pension scheme - in line with auto enrolment
- Life assurance
- Career progression and personal development opportunities
- Being part of a “team” as opposed to just being a number
- Staff discounts on items purchased from any of our nationwide branches

**Potential annual earning of between £26,000 to £27,000 (inclusive of bonuses and Saturday morning rota)**

If you have the drive and passion to be a part of the successful team as a **Customer Service Assistant** (**Yard) **and you feel that you have what we are looking for then please click ‘Apply’ now

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