Customer Experience Officer
5 days ago
**Customer Experience Officer**
**Location**:High Street, SW19 2HR
**Start Date**: ASAP
**Contract Duration**: 5+ Months
**Working Hours**: Mon - Fri, 09:00 - 17:00, 37 Hours per week
**Pay rate**: £ 16.46 per hour
**Job Ref**: 5274725
Job Responsibilities
- Providing exceptional customer service to library visitors.
- Assisting patrons with inquiries and guiding them in accessing library resources.
- Managing administrative and clerical tasks to ensure smooth library operations.
- Collaborating with library staff to organize events and activities.
- Maintaining a welcoming and organized library environment.
Person Specification
- Proven experience working in a library setting.
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries professionally and efficiently.
- Excellent organizational skills and attention to detail.
- Proficiency in standard office software and library management systems.
**Job Types**: Full-time, Fixed term contract
Contract length: 5 months
Pay: £16.46 per hour
Expected hours: 37 per week
**Experience**:
- Customer Experience Officer: 1 year (required)
Work Location: In person
Reference ID: 5274725
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