Assistant Customer Care Officer

2 days ago


Swinton, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond - **come and take your place with us.**

**Job overview**:
**Vacancy: Assistant Customer Care Officer - 2 Full Time Permanent Post (Band 2)**

**Team: Independent living Services, Community Health and Social Care**

A permanent opportunity for an Assistant Customer Care Officer has become available within Accessible Accommodation Service.

A permanent opportunity for an Assistant Customer Care Officer has become available within Equipment Services.

**Main duties of the job**:
The key factors are:

- Ability to prioritise and organise your own workload to meet deadlines, and to work with minimum supervision using initiative.
- Ability to record and process information accurately.
- Commitment to providing a high quality customer-focused service and admin support to staff/service.
- Ability to work flexibly and be adaptable to change.
- Must be able to work office hours 8-30am to 4-30pm over a 7 day period as the service is an essential service.

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Essential**:
**Essential criteria**:
**Essential**:
**Essential criteria**:

- Good communiation Skills

**Desirable criteria**:

- Minimum 2 yrs office experience

**Essential**:
**Essential criteria**:

- Ability to work under pressure and adhere to deadlines, prioritizing and organizing your workload where appropriate

**COVID-19 Vaccination Information
- __________________________________________



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