Care Quality Monitoring Officer

Job Introduction
We have an excellent opportunity for someone to join our Quality Team in Strategic Commissioning and Partnerships. Our purpose in Adult Social Care is:
**_ To enable people to stay as independent and well as possible for as long as possible. When people do need long term support, this is timely, proportionate, responsive, and good quality and enables people to continue to live their lives the way they want to._**

The role of **Care Quality Monitoring Officer** is key to enabling and supporting the quality of services experienced. You will be keen to work closely with providers, bringing your knowledge and experience to support them to deliver new responses to meet the changing expectations of the people of Solihull.

We want people to have personalised care and support that exceeds their expectations and helps them to live a good quality of life. You will play a key part in helping to achieve this by ensuring compliance with standards, service specifications and care plans.

You will need to be able to work at pace, be a collaborative team worker and committed to delivering the best outcomes for people through your influence. We value colleagues who bring enthusiasm to deliver excellent care services, are resilient and motivated. You may have experience and skills developed in direct care provision, social care or health roles, or through commissioning and quality assurance. You will bring your knowledge of what matters to people who use care and support services, and how to enable providers to meet expectations.

In return, you will join a team in which mutual support and sharing of skills and expertise are important and where your contribution to improving lives through excellent social care will be valued.

We also offer:

- A range of flexible working options
- Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year
- A flexitime scheme with up to 24 days per year
- Access to our Employee Assistance Programme - a 24 hour independent, free and confidential advice and support service
- Family and carer friendly policies
- Access to the Local Government Pension Scheme
- Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme

The Commissioning Team currently operates a hybrid approach to include time working in the office and working from home.

**Interviews will be held on Thursday 7th November 2024**

If you have a specific question or require further information, please contact:
**Jennifer Stallard, Commissioning Manager**

Please note we do not accept CVs.

This is an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.

Applicants must be able to drive, have a driving licence and be a car owner, however for disabled applicants, reasonable adjustments will be made where required.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.