Customer Service Apprentice
1 week ago
As a Customer Service Apprentice you will have to be a great team player with strong IT and customer service skills who are able to problem solve efficiently.
At Vizion Network We have a great office atmosphere and a busy, modern office based at The Deep Business Centre with awesome views We are looking to inspire change both within ourselves and the industry.
KEY RESPONSIBILITIES
Liaising with clients
Ensure the accurate and detailed recording of all information utilising our management systems to provide comprehensive audit trails
To progress customer claims within the company’s management system ensuring they are actioned within internally agreed Service Level Agreements (Training provided)
Commitment to providing a first-class service to customers and repairers
Business support to the team and senior management team
Contacting suppliers
Inputting information into Excel
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