Freight Forwarding Admin Assistant Apprenticeship

2 weeks ago

Bradford, United Kingdom Skills Office Network Full time

Summary:
A Freight Forwarding Admin Assistant Apprentice plays a crucial role in the logistics and supply chain industry, ensuring the smooth coordination of shipments, documentation, and customer communication. Here’s a breakdown of key responsibilities and required skills for this role:
Key Responsibilities:
Shipment Coordination:

- Assist in booking shipments with carriers (air, sea, courier and land).
- Track and monitor cargo movement.
- Communicate with clients regarding shipment status.

Customer & Supplier Communication:

- Liaise with customers, agents, suppliers, and freight companies.
- Provide updates on shipments and resolve issues.
- Handle customer inquiries and complaints professionally.

Billing & Invoicing:

- Generate invoices and pass purchase invoices.
- Verify freight charges and coordinate with accounting teams.

Data Entry & System Management:

- Input shipment details into freight management software (Realm etc.).
- Maintain accurate and up-to-date shipment records.

**Requirements**:

- GCSE English (Grade Grade C (4) or above) essential
- GCSE Mathematics (Grade Grade C (4) or above) essential
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative

**Job Types**: Full-time, Apprenticeship

Pay: From £13,741.00 per year

Additional pay:

- Commission pay
- Performance bonus

**Benefits**:

- Company pension
- Health & wellbeing programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Have you been a resident of the UK for at least the last three years?
- Do you have the right to work in the UK?
- Please provide your postcode so we can discuss travel to and from work?

Work Location: In person

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