Veterinary Receptionist

Veterinary Receptionist

**Shift pattern Monday, Wednesday and Friday 1pm-6pm with potential Saturdays at Luton on a rota basis.**

**Responsibilities**:

- Greet clients and their pets with a friendly and welcoming demeanour
- Answer phone calls, schedule appointments, and manage the front desk
- Collect and update patient information, including medical history and insurance details
- Assist veterinarians and veterinary technicians with administrative tasks
- Process payments for services rendered and handle billing inquiries
- Maintain cleanliness and organisation of the reception area
- Provide exceptional customer service to clients, addressing their needs and concerns

**Skills**:

- Excellent communication skills, both verbal and written
- Strong interpersonal skills to interact effectively with clients and team members
- Attention to detail and ability to multitask in a fast-paced environment
- Knowledge of veterinary terminology and procedures is a plus
- Ability to remain calm under pressure and handle difficult situations with professionalism

Join our independent team as a Veterinary Receptionist and be part of a compassionate and dedicated group of professionals who are committed to providing exceptional care to our furry friends. As the first point of contact for our clients, you will play a crucial role in ensuring a positive experience for both pets and their owners.

If you have a passion for animals, excellent customer service skills, and the ability to thrive in a dynamic environment, we would love to hear from you.

All interviews will be held at our Leighton Buzzard branch which is 83 Hockcliffe Rd, Leighton Buzzard, LU7 3FL

**Job Type**: Part-time

Pay: £6.40-£11.44 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Sick pay

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Overtime

**Experience**:

- Veterinary Receptionist: 2 years (required)
- Customer Service: 5 years (required)

Work Location: In person