Cleaner
2 days ago
About The Role***
**These are casual vacancies working on an as and when basis covering the night shift, so please consider this before you apply.**
Our client, The NEC Group, has five renowned entertainment venues, the NEC, The Vox, Resorts World Arena, Utilita Arena Birmingham & The ICC. Many of the venues have been re-launched and rebranded recently to notable acclaim.
**This vacancy will be based at: The VOX (inside Resorts World)**
As a casual night cleaner, you have the freedom to let us know your availability so work can be decided around you and your circumstances.
**Main Duties**:
- To create a positive visitor experience for all Visitors attending.
- Acts as a customer service ambassador for the venues and events, information, and assistance to our visitors.
- To ensure Health and Safety regulations are complied with around the venues.
- Ensure venues are kept to the high standard visually, always going the extra mile and caring about the space you are working in.
- To clean to OCS Cleaning Standards, following all policies, procedures, and training.
- Responds to all cleaning incidents as required, escalating to managers where necessary,
**To be successful in the role, you will need**:
- Excellent communication skills
- Previous experience in cleaning is desirable
- Previous experience in a customer facing role
- A motivated, friendly and engaging individual with a passion for events.
- About Us***
At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.
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