Day Concierge
1 day ago
Day Concierge
Line Manager - Day Duty Manager
Hours 4 days on 4 days off; 7am-7pm
About the Development:
A brand new prime, mixed-use development located in Westminster, London. The Scheme comprises 250+ residential units, retail, offices and public realm. There are considerable amenities on offer to the private residents including: pools, Steam & sauna, Gym,private training studios, private treatment suites, games room, screening room and meeting rooms.
The Role
*The Day Concierge will focus on the day-to-day residents and guests delivering duties to an exceptional standard.
*They will excel on the concierge services, amenity operations, security and housekeeping to ensure integration is seamless and a consistent vision is delivered.
*They will direct, coordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings, cleaning, waste disposal and recycling.
*They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.
*Alongside the Duty Manager, you will ensure the multiple service elements operate effectively to create a seamless one-team approach.
- Excellent quality customer service for the development, its residents, and guests.
- Motivate colleagues to strive for and achieve success for the company.
- Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors working collaboratively to achieve overall business outcomes.
- Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.
- Work very closely with the Duty Manager with the implementation of SOP manuals, policies, and procedures.
-
Head Concierge
2 days ago
London, United Kingdom The BoTree- Concierge Full timeThe BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Head Concierge.** As a Key Ambassador of The BoTree Hotel, our **Head Concierge** role is to deliver a warm welcome to all our guests. Our **Head Concierge**...
-
Day Multi-site Residential Concierge
2 days ago
London, United Kingdom Office Concierge Full timeWe have an exciting opportunity to join our multi-site Residential Concierge Elite team covering various buildings across our residential portfolio. This role is a great opportunity to join a fantastic team who are passionate about delivering customer service excellence We are an inclusive, welcoming group and if you are a natural with people, come and join...
-
Night Concierge
2 weeks ago
London SW RU, United Kingdom Riverstone Fulham - Concierge Full time £193,660 per yearConcierge Team (Nights) role - up to £37,115 a year starting salary based on experience, plus performance related bonus.Be a part of something new and exciting; find your place at RiverstoneJoin our Night Concierge Team at our luxury Residence in Fulham.The best of what you love about hospitality – varied role delivering a great experience, but without...
-
Junior Concierge
4 days ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeWe have an exciting opportunity for a Junior Concierge to join our highly successful team here at our Knightsbridge Hotel To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Night Concierge
4 days ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Assistant Head Concierge
4 days ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeAre you passionate about delivering exceptional guest experiences? Firmdale Hotels is seeking a dedicated and enthusiastic Assistant Head Concierge to join our team at the Knightsbridge Hotel. This pivotal role is at the heart of our daily operations, ensuring every guest enjoys a seamless and memorable stay. As Assistant Head Concierge, you’ll lead the...
-
Assistant Head Concierge
4 days ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeAre you passionate about delivering exceptional guest experiences? Firmdale Hotels is seeking a dedicated and enthusiastic Assistant Head Concierge to join our team at the Knightsbridge Hotel. This pivotal role is at the heart of our daily operations, ensuring every guest enjoys a seamless and memorable stay. As Assistant Head Concierge, you’ll lead the...
-
Night Concierge
6 days ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Day Concierge
3 weeks ago
London, United Kingdom PMR Full timeDay Concierge - Permanent, Full-Time We are looking for a professional and service-driven Day Concierge to join a prestigious, luxury residential development in London. This is a full-time, permanent role, working a 4 on / 4 off shift pattern, 7:00am - 7:00pm. About the Role:As Day Concierge, you will be the first point of contact for residents and guests,...
-
Day Concierge
1 week ago
London, United Kingdom Residential Management Group Full time**Concierge - Full Time Permanent** **Monday - Sunday shifts from 7am to 7pm** **Rota basis of 4 days on/ 4 days off** **Salary: £22,179 per annum** **Location: Colindale, North West London** RMG are an industry leader within the Property Management sector and we are now looking for a customer service focused Concierge to join our team at one of our...