Restaurant Host/hostess
2 weeks ago
Are you a warm and welcoming individual who thrives on creating memorable dining experiences? Do you have a knack for making guests feel at home from the moment they step through the door? If you're ready to be the face of our restaurant and ensure every visitor feels like a cherished guest, we'd love to have you on our team
About Us
We're not just a multi activity venue, we're a hub of delicious food, exceptional service, and unforgettable moments. Located at towards the end of lower Park Lane Meadowhall, our venue is known for its delectable cuisine, inviting atmosphere, and top-notch customer service. Our mission is to create a space where every guest feels valued and cared for.
Key Responsibilities:
Warm Welcome: Greet and welcome guests with a friendly and hospitable demeanour as they arrive at the restaurant.
Seating Guests: Escort guests to their tables, providing them with menus and ensuring their comfort. Manage reservations and waitlists efficiently.
Guest Engagement: Engage with guests, offer recommendations, and accommodate any special requests or needs they may have.
Table Management: Monitor table turnover, ensuring all tables are prepared and cleaned for new guests promptly.
Communication: Collaborate with the kitchen and serving staff to coordinate a seamless dining experience.
Reservation Management: Handle reservations, answer phone calls, and assist with inquiries about the restaurant's offerings.
Guest Farewell: Bid guests a warm farewell, express gratitude for their visit, and encourage them to return.
Qualifications:
- A positive and welcoming attitude, with a genuine desire to provide excellent service.
- Strong communication and interpersonal skills.
- Ability to stay calm under pressure and manage waitlists effectively.
- Organisational skills to ensure efficient table turnover and reservation management.
- Previous experience in a host/hostess or customer service role is a plus but not mandatory.
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: £10.50-£11.50 per hour
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
- Transport links
Schedule:
- Every weekend
- Weekend availability
Ability to commute/relocate:
- Sheffield, S9 1EL: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hospitality: 1 year (preferred)
Work Location: In person
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