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Receptionist
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**Salary from £22,500 to £24,000 depending on experience.** **Plus bonus and extensive benefits.** This role would suit a someone with a welcoming and friendly personality who enjoys providing high levels of customer service and has an interest in marketing / social media initiatives. **Location: Islington** **Essential Job Functions** A Receptionist is responsible for: - General reception duties including telephone answering - Liaising with clients regarding their service requirements, and providing outstanding customer service - The general upkeep and appearance of the Business Centre **Key Tasks Reception Duties**: - Meet & Greet all Clients and Visitors - Answer incoming phone calls professionally, as per client requirements **Liaising with clients**: - Delivery of high levels of Customer Service - Acting as point of contact for all internal client requests **Internal Sales and Marketing** - Promote the centre by assisting the Centre Manager with internal events and networking. Assist with social media initiatives. Ensure sales leads are passed to the Centre Manager in good time and ensure the centre is always "show ready". **Centre Facilities**: - Ensure Centre Facilities e.g. reception, meeting rooms; kitchens; are set up to company standards - Ensure catering requirements are met for meeting room clients, arranging catering with suppliers as required **Client Services**: - Provide administration services to clients - Take deliveries for clients - Deal with post; incoming and outgoing - Take bookings for meeting rooms from clients - Ensure meetings rooms are set up with correct equipment - Order catering from suppliers and delivering to clients - Monitor meeting room bookings to ensure correct billing **Quality and maintenance**: - Report faults and maintenance issues - Ensure centre facilities are clean and Health & safety is followed at all times. **Required Skills and Experience**: - Customer Service Skills and Experience - IT literate, including good working knowledge of Microsoft Office - Excellent time management and prioritization skills - Ability to work in a busy environment - Good administration skills
