Team Leader

**The Company**

Ann's Home Care is a family run home care agency, with 25 years experience in the delivery and management of home care services. **We are recruiting for a Team Leader to join our team in Armagh, Keady and Markethill.**

**Please note this role is not suitable for sponsorship**

Our Care assistants are at the absolute heart of what we do, delivering front line care to those in need. Working out in the community, our care assistants give care and support to elderly and/or vulnerable people who have difficulties with their daily activities, enabling them to live as independently as possible.

**Key Requirements**
- Have a minimum of 2 years in health care
- Educated to NVQ level 3 **or** willing to work towards it.
- Access to a car and a full driving licence
- Excellent organisational and time management skills
- Excellent communication and interpersonal skills
- The ability to work on own initiative and to tight deadline
- Demonstrate an empathy and understanding towards the needs of clients and their families
- The ability to provide leadership, support and supervision to a team.

**Key Tasks and Duties**
- By example through own daily work, maintain the highest standards of care, professionalism, and presentation
- To actively participate and supervise in the delivery of care to clients to ensure that their physical, social, intellectual, and emotional needs are met whilst ensuring dignity, choice, independence, and respect
- To promote best practice and accountability through spot checks and unplanned staff supervisions.
- To monitor the quality of care delivered to clients
- To be responsible for the preparation, implementation, review and update of all client care plans.
- To maintain confidentiality at all times
- To uphold and promote the highest standards of professional practice amongst carers whilst promoting the values of Ann’s Home Care
- To maintain accurate and confidential records in Accordance with company policy.
- To conduct risk assessments in client’s home both on an annual and an as and when required basis.
- Assist in the implementation of new care packages ensuring that care plans are placed within client’s home within two days of acceptance of care package and that all scheduled carers have been introduced and shadowed into the call.
- Assist in the induction of new care workers ensuring all relevant paperwork completed.
- Assist in training programmes.
- Provide accurate and professional verbal and written reports of all complaints, accidents and incidents in clients’ homes
- Provide accurate and professional verbal and written reports of all complaints, accidents and incidents in clients’ homes
- To assist care managers in rota management providing information and support on start times and best fit for rotas
- Assist in the Company’s Quality Control programme
- To undertake shift cover activities as and when required.
- We reserve the right to enhance the criteria at shortlisting stage_

Ann’s Home Care are an Equal Opportunities Employer

IND007

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- This role will require you to be fully flexible and able to work alternative weekends, are you able to commit to that?
- Do you live in or are you able to travel and work in Armagh covering the Markethill and Keady area?

Please note - this role is not suitable for sponsorship

**Experience**:

- Care Assistant: 2 years (preferred)

Licence/Certification:

- Driving Licence and access to a car (required)
- NVQ level 3 (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person