Desktop Support Engineers

21 hours ago


South West England, United Kingdom Gattaca Full time

Desktop Support Engineers
- Provides end-user support including VIP support for software and hardware on desktops, laptops and mobile equipment
- Installs, maintains, troubleshoots and repairs PCs, MAC and associated software.
- Maintains a high degree of professionalism in actions, demeanour and dress.
- Ensures high customer satisfaction throughout the service delivery transaction.

**Technical Skills**:

- Solid demonstrable experience in desk side support required.
- VIP White Glove support experience
- Proficient with PC hardware repair
- Good understanding required with Operating System: Windows and Mac (Linux or JAMF 100 or 200 certification would be a plus).
- Working knowledge of Conferencing/Audio-Visual Technology

**You will be successful in this role if you have**:

- Strong interpersonal and communication skills and ability to work with cross-functional teams, customers, and external vendors
- Clear communication skills
- Excellent analytical, communication and customer service skills are required.
- Be trustworthy and maintain confidentiality
- Valid driver's license with a reliable vehicle and appropriate insurance



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