Customer Service Advisor

2 weeks ago

Manchester, United Kingdom Winnovation Services Full time

**Job Opportunity: Customer Service Advisor**
**Location**: Manchester
**Type**: Full-time, On-site
**Start Date**: Immediate

Are you a people person with a passion for helping others? Do you thrive in a lively, dynamic environment where every day is different? If this sounds like you, then keep reading

We’re on the lookout for enthusiastic individuals to join our team as **Customer Service Advisors**. This is not just another job; _**it’s your chance to be part of something fun, fast-paced, and rewarding.**_

**About the Role**

As a Customer Service Advisor, you’ll be at the heart of our operations, delivering top-notch support to our customers. You’ll handle a variety of queries, ensuring every interaction leaves our customers smiling. Whether it’s answering questions, resolving issues, or sharing your knowledge, you’ll make a genuine difference every day.

This is a **full-time, fully on-site role** based in vibrant Manchester, **immediate start** available. While we’re big believers in team spirit, there might be opportunities for flexibility as you grow with us.

**What’s in it for You?**
- A **happy and productive environment** where your ideas and personality shine.
- A chance to work with a team that knows how to work hard and play hard.
- On-the-job training to develop skills that stay with you for life.
- Clear progression paths for ambitious individuals.
- **No two days are the same** — you’ll always find something new to challenge and excite you

**Who We’re Looking For**

We’re not just looking for any Customer Service Advisor — we want the best Here’s what we’d love to see:

- **Energy and enthusiasm**: Bring your positive vibe to the table.
- **A love for working with people**: You’ll be chatting with customers and teammates all day.
- **Problem-solving skills**: When challenges come your way, you’re ready to tackle them head-on.
- **Great communication skills**: Whether it’s face-to-face or over the phone, you know how to get your point across.

**Your Day-to-Day**
- Providing outstanding service to every customer.
- Handling questions, complaints, and everything in between.
- Collaborating with your teammates to hit daily goals.
- Staying proactive and adaptable in a fast-moving environment.

**What You Need**
- A can-do attitude and willingness to learn.
- Ability to work **full-time**, 5 days a week, on-site in Manchester.
- Previous experience in customer service or retail is a bonus but not essential — we’ll train you

**Ready to Apply?**

Join us and make every day extraordinary as a **Customer Service Advisor**

Pay: From £24,000.00 per year

Additional pay:

- Bonus scheme
- Quarterly bonus

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Manchester M4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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